[bserrien]

I bought the device 8 months ago (this is my 14th BB in 14 years).
After 4 months the screen went totally wild and the device shut down every few minutes after re-booting continiously. Device was replaced.
After 6 months the screen went wild while BB continued to function without screen. Device was replaced.
After 8 months the phone keep on re-booting 4-5 times/daily. keypad not 100%, some keys are not well alligned with the underlying plastic film resulting in problems when typing. The device was replaced for the 3rd time.
Apparantly the 9900 has significant problems, from hardware to unstable sw.
i never had any major issues with my 14 previous devices.
The 9900 comes with an ugly plastic pouch. It is almost impossible to get the phone out of the pouch without braking nails. The quality of the pouch fits the quality of the phone, thats for sure.
Any one else wants to express his or hers frustration about the 9900. Anyone found a remedy ?

[ZombieBerry]

Sounds like you may have been given a defective device.

Perhaps you should have had it exchanged for a new or refurb'd device?

[jimfraser]

Originally Posted by ZombieBerry

Sounds like you may have been given a defective device.

Perhaps you should have had it exchanged for a new or refurb'd device?

It has apparently been replaced twice already.
I have had my Bold 9900 for three months now without any hardware issues.

[Dubdub]

Time to get another one while it is still in warranty.

Did you drop the device, get it wet, load apps or themes?

[stevew]

Wow - I have a few of these 9900's and not one has an issue. Have had mine since release date summer 2011.