BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-16-2008, 09:00 AM   #1
GeeVee88
Knows Where the Search Button Is
 
GeeVee88's Avatar
 
Join Date: Apr 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 18
Exclamation Blackberry User Tools Not Working On My Mac!!

Please Login to Remove!

I extremely new to BB so I know I might sound ignorant, but my BB User Tools CD wont load on my mac....is there some way I can make it work.
What can I dooo.
Offline  
Old 04-16-2008, 09:15 AM   #2
WFLDEng611
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2006
Location: Chicago, IL
Model: iPhon
PIN: Used to
Carrier: AT&T
Posts: 273
Default

The Mac does not use the BB Desktop, you need to go to either Rim's web site or Google PocketMac and go to their site and download PocketMac. PocketMac is free and supported by RIM. I use the word support loosely. But in the event you have a problem with your BB and you call your carrier, the first question they will ask you is what application are you syncing with. Any answer other than PM gets you no support. Missing Sync will support their software, but if their is a problem with the BB, that is when you can run into problems with your carrier.

Their is also another application you can purchase called MissingSync. If you look at the forums, there are differing opinions on which program is better. I personally use PM, and have never had a problem. Is it as good as it could be, no, but it does work.

Another option if you have an Intel Mac is to boot into Windows, if you have that ability. There you can install the BB desktop and work from windows. Keep in mind if you do this you will have to manage everything from Outlook.
Offline  
Old 04-16-2008, 09:19 AM   #3
GeeVee88
Knows Where the Search Button Is
 
GeeVee88's Avatar
 
Join Date: Apr 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 18
Default

With PM can i download themes and other applications onto my BB?
Offline  
Old 04-16-2008, 09:23 AM   #4
WFLDEng611
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2006
Location: Chicago, IL
Model: iPhon
PIN: Used to
Carrier: AT&T
Posts: 273
Default

I have heard you can, the install is very limited. I always try to do an OTA (over the air) download. The only time I have ever had to use a computer to load a program is when I updated my OS. Then I had to go to a Windows machine, otherwise everything has been an OTA download.
Offline  
Old 04-16-2008, 09:26 AM   #5
GeeVee88
Knows Where the Search Button Is
 
GeeVee88's Avatar
 
Join Date: Apr 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 18
Default

How do you go about doing that?
Offline  
Old 04-16-2008, 09:31 AM   #6
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by GeeVee88 View Post
How do you go about doing that?
You can't download anything OTA (over-the-air).
You mentioned in your other thread that you only have an Email and IM data plan.
You'd need a full data plan to download things wirelessly.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 04-16-2008, 09:32 AM   #7
GeeVee88
Knows Where the Search Button Is
 
GeeVee88's Avatar
 
Join Date: Apr 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 18
Default

ahh Ok I see, Thank You both of you ;) Much Appreciated
Offline  
Old 11-21-2008, 10:31 AM   #8
jshie123
New Member
 
jshie123's Avatar
 
Join Date: Nov 2008
Model: storm
PIN: N/A
Carrier: Verizon
Posts: 3
Default

Not sure if this is the proper post for this but when I plug in my BB Storm to my MAC, via USB, it doesn't recognize it. I have downloaded PocketMAC but it doesn't find the Storm at all when I try to do a sync. Anybody else having this problem? I know the storm is very new, only hours as a matter of fact.
__________________
Jim Shields
www.jimshieldsphoto.com
Offline  
Old 11-22-2008, 04:06 PM   #9
ddoyle777
Knows Where the Search Button Is
 
Join Date: Oct 2005
Location: Concord, NH
Model: 9630
Carrier: Verizon
Posts: 15
Default

Jim,

Go to Options / Memory and be sure that media card support, mass storage support mode and auto enable mass storage when connected are either on or yes.
Offline  
Old 11-23-2008, 04:51 AM   #10
toiletpaper55
New Member
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 2
Default

Quote:
Originally Posted by jshie123 View Post
Not sure if this is the proper post for this but when I plug in my BB Storm to my MAC, via USB, it doesn't recognize it. I have downloaded PocketMAC but it doesn't find the Storm at all when I try to do a sync. Anybody else having this problem? I know the storm is very new, only hours as a matter of fact.
Im also new to blackberry. Just got the Storm on friday and now Im having trouble with syncing it to my macbook pro (the older one from feb 2008). Ive read on other forums that its not compatible yet. Verizon blocked bluetooth? from sending MP3's and pictures and etc.

does anyone know of any solutions? also of anything themes or apps for the storm? or any big, concentrated forums?

thanks,
Jason
Offline  
Old 11-26-2008, 09:58 AM   #11
cjwj
New Member
 
cjwj's Avatar
 
Join Date: Nov 2008
Location: Preston UK
Model: Storm
OS: MacOSX104
PIN: N/A
Carrier: vodafone uk
Posts: 4
Default

Quote:
Originally Posted by ddoyle777 View Post
Jim,

Go to Options / Memory and be sure that media card support, mass storage support mode and auto enable mass storage when connected are either on or yes.
Well that helped me - now at least i have a couple of icons on my desktop. When supplied from Vodafone out of the box auto enable mass storage was off and that must have been what made it invisible.
Thanks
cjwj
Offline  
Old 11-26-2008, 10:12 AM   #12
cjwj
New Member
 
cjwj's Avatar
 
Join Date: Nov 2008
Location: Preston UK
Model: Storm
OS: MacOSX104
PIN: N/A
Carrier: vodafone uk
Posts: 4
Default

Well now I've run PocketMac and although it warned me that it couldn't find the sync tool for Entourage, i've checked the Storm and it has all my calendar events correctly transferred from the mac. Can't find the contacts and notes though!!
Maybe the next version of PocketMac will work better with the Storm - does anyone have any news on that?
cjwj
Offline  
Old 11-29-2008, 03:27 PM   #13
lafmac
New Member
 
Join Date: Nov 2008
Model: 9500
PIN: N/A
Carrier: verizon
Posts: 1
Default

Well, I have tried everything in this thread so far and still, pocket mac will not recognize my BB, any other suggestions?
Offline  
Old 11-29-2008, 04:42 PM   #14
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default

I'm told the PocketMac team is hard at work on Storm compatibility and expects to release a new version for it shortly. No firm ETA for it though.
Offline  
Old 11-30-2008, 10:08 PM   #15
gescom
Knows Where the Search Button Is
 
gescom's Avatar
 
Join Date: Apr 2007
Location: Westerville, OH
Model: Storm
OS: v4.7.0.65
PIN: 304ACD10
Carrier: Verizon
Posts: 15
Default

There is a driver update that now allows the Storm to be found and connect to PocketMac on the Blackberry website. I have mine up and running with no issues.

HTH
Offline  
Old 12-04-2008, 01:43 AM   #16
gwoodman
New Member
 
Join Date: Dec 2008
Model: storm
PIN: N/A
Carrier: verizon
Posts: 2
Default

i have the driver and have tried everything in this thread and no luck. one question tho, is the driver for the storm the same as the one for the new macbook?
Offline  
Old 12-06-2008, 01:53 AM   #17
hans0m
New Member
 
Join Date: Dec 2008
Model: 8707v
PIN: N/A
Carrier: AT&T
Posts: 11
Default

Quote:
Originally Posted by lafmac View Post
Well, I have tried everything in this thread so far and still, pocket mac will not recognize my BB, any other suggestions?
me 2
Offline  
Old 12-22-2008, 04:17 PM   #18
erikluyten
New Member
 
Join Date: Dec 2008
Model: Storm
PIN: N/A
Carrier: Vodafone NL
Posts: 1
Default

Quote:
Originally Posted by lafmac View Post
Well, I have tried everything in this thread so far and still, pocket mac will not recognize my BB, any other suggestions?
This worked for me
Forums.crackberry.com/f62/those-still-having-issues-syncing-your-curves-pocket-sync-38704/#post346232

Quote:
>Macintosh HD
>System
>Library
>Extensions
>Delete the files called "BlackberryUSB.kext" and "BlackberryUSBDev.kext"
>Empty the Trash
>Re-Install the driver updates from the Blackberry Website
>Restart Comp
>Plug in the BB first
>Go to the PocketSync APP
>Click on the BB icon.

after that you should see it say Blackberry and list the devices pin

Last edited by erikluyten; 12-22-2008 at 04:34 PM..
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


1pcs used TSXMFPP128K Memory Card picture

1pcs used TSXMFPP128K Memory Card

$175.00



Memory Blister Pack Box for DDR DIMM Module Anti Static - Lot of 6 18 35 100 200 picture

Memory Blister Pack Box for DDR DIMM Module Anti Static - Lot of 6 18 35 100 200

$17.95



Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New picture

Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New

$20.50



2 - RAM DRAM Tray-Container Box For Server PC Memory DIMM Modules - Fits 100 NEW picture

2 - RAM DRAM Tray-Container Box For Server PC Memory DIMM Modules - Fits 100 NEW

$21.90



NEW Mitsubishi A1SNMCA-8KE Memory Cassette picture

NEW Mitsubishi A1SNMCA-8KE Memory Cassette

$151.62



WiFi Audio Voice Recorder Audio Alerts Check Audio Real-Time 32GB USA Shipper picture

WiFi Audio Voice Recorder Audio Alerts Check Audio Real-Time 32GB USA Shipper

$129.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.