Thanks for the reply. FWIW we are on a MS SB Exchange Server 2003.
This very small business -- which I own -- does not even have an IT department, and it was yours truly who stumbled through the installation of BPS, taking great care to read everything several times before continuing to the next step of the installation, and also the installation of the minimalist IT policy, where I thought that I left everything wide open!
As another piece of information, if I forward the BES mail to one of the BIS accounts everything works as expected -- hence I suspect it might be a limitation of the antiquated BPS. Of course, I can always do the forwarding but I'd prefer to eliminate that step if at all possible.
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