Hello all,
Just wanted to post this to serve as a warning to others...
I signed up for Roblock (now called Vapssky) in October 2008. Found out afterwards (since it is not clearly mentioned on their website...) that I require a data plan to use the Roblock software. As it uses text messages and I could load the application from my desktop loader, I didn't realize that it needed a data plan to communicate!
Emailed them and asked that my account be closed and a refund be issued to my Paypal account. This went on from Oct/08-Jan/09 at which point I gave up. They just blew me off and never responded to any more of my emails, so I didn't both pursuing it. Never got a refund.
I now have a data plan and figured I'd give their service a shot the other day. Found that my account still exists and I can login and sync with my phone just fine. But it won't accept my license key and says my 3-day trial is expired.
So I emailed them OVER a week ago to ask them to re-enable the software/license key that I paid for. Haven't heard a thing.
I realize it is too late to do a Paypal chargeback (actually I think they strung me along until it was too late, before starting to ignore me.. so I never really had a shot at getting my money back) but I am out of options. .they took my money and ran, while disabling the software.
I'd love to use the service, but I'm pissed that they pulled something like this. Just wanted to warn others to NOT use Dexmobile/Roblock/Vapssky.. they took my money and left me hanging without so much as a response via email.
AVOID AT ALL COSTS! THEY ARE SCAM ARTISTS!