[St. July]

My BB 8310 just has the hour glass symbol on the screen. I have tried rebooting using Alt+Caps+Del and the hour glass symbol just reappears and no other keys work. I have removed and replaced the battery. Nothing seems to work. What could be the problem?

[JSanders]

You've removed and replaced the battery WHILE leaving the device powered ON, do not turn it off?

When you can get past the hourglass, go to Options > Status. What is the File Free there?

[tsac]

The OP did not state how long the hour glass is on. He may be impatient and not waiting long enough. Mine takes about 3 minutes while running all the security checks.