i have a user that is not getting an indication od messages on his Blackberry curve. is this a setting on the curve or is it a provider feature that needs activating?
Thanks
There are options that can be set to notify a user for various things like email, calls, SMS etc. There is an issue with come software versions.
try this
Change your ring tone, notifiers, reminders, or alerts
In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed.
1. On the home screen, click your Sound and Alert Profiles icon.
2. Click Change Sounds and Alerts > Sounds for Selected Profile.
To change your ring tone or ring volume, click Phone.
To change notifiers or reminders, click to expand a section. Click an option.
3. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: Click a tone.
To use a song that is on your smartphone or on a media card, click All Music. Find and click a song.
To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
To use a preloaded alert, click All Alerts. Find and click an alert.
Curve 8330 - Message Waiting Indication
