BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-28-2010, 08:44 AM   #1
LUVMIBB
New Member
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Default Cannot find Outlook when setting up in Desktop Software

Please Login to Remove!

I have a BB8330 Curve and am trying to sync my Outlook Calendar and Contacts. I downloaded Desktop Software from the BB website for 8330. When I go to set up, I do not find Outlook as one of the options. Can anyone please help? Thanks.
Offline  
Old 08-28-2010, 08:51 AM   #2
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default

Welcome to BB Forums.

What version of Outlook and what version of Desktop Manager are you using?
Offline  
Old 08-28-2010, 10:35 AM   #3
LUVMIBB
New Member
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Default

I am using Desktop Manager 6.0 and Microsoft Outlook Trial 2010.
Offline  
Old 08-28-2010, 10:45 AM   #4
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default

Is it the 32 or 64 bit version of Office. Note that Desktop Manager cannot see Outlook 64 bit. In fact, no 32 bit programs (Adobe Acrobat as an example) can see Outlook 64 bit.
Offline  
Old 08-28-2010, 11:20 AM   #5
LUVMIBB
New Member
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Default

The problem above is with my husband who just purchased a new PC (Windows 7 Professional operating system) and is trying to sync his BB 8330 with Outlook trial 32 bit. I was able to sync my BB 8330 with my Outlook 2010 Trial version which is 32 bit also. My operating system is Windows 7 Home Premium.
Offline  
Old 08-31-2010, 10:02 AM   #6
mtw_5353
New Member
 
Join Date: Aug 2010
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 2
Default

LUBMIBB: were you able to find a solution to your issue? I am having the same exact issue as your husband and cannot find a work-around. I really need to get my contacts / calendar off of my BB to my Outlook. thx...
Offline  
Old 08-31-2010, 11:35 AM   #7
mtw_5353
New Member
 
Join Date: Aug 2010
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 2
Default Solution!!

I finally fixed my issue. when I installed Office 2010 on my new computer, it automatically installed a version called "Click to Run" I uninstalled Office 2010 and then used the following steps to download to regular 32bit version.

*********
If Office 2010 Click-to-Run does not meet your needs, you can uninstall it.
Then, install Office 2010 by using a method other than Click-to-Run. To do this, follow these steps:

Uninstall the Click-to-Run version of Office 2010 from Control Panel.

Visit the site where you purchased Office 2010, and sign in with the same Live ID that you used when you first purchased Office 2010.

Click the My Account link at the top of the home page to access your Office downloads.

Click the Download button for the suite that you purchased, and then click the Advanced Options link under the Download Now button.

There is a version of Office 2010 listed that is not Click-to-Run and that does not require an available Q: drive.
****

One easy check to see if you have the same issue I had is to click on the Windows Start Menu and then select Default Programs. If Microsoft Office does not show up...you are probably running "Click to Run" and need to follow the steps above to resolve.
Offline  
Old 08-31-2010, 06:26 PM   #8
LUVMIBB
New Member
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Default

mtw_5353, thanks for the info. I put the same problem on the Microsoft Outlook forum and go pretty much the same answer. Forwarded the info to my husband - don't know if he's tried it yet. Did not purchase software, just doing the trial for now so don't know if that makes a difference.
Offline  
Old 09-01-2010, 05:17 PM   #9
LUVMIBB
New Member
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Default

It worked. My husband had the click to run version and bought the CDs and it worked like a charm. Thanks for everyone's assistance!
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


30 Server/Guest Pager Restaurant Paging System Kit by LRS Long Range Systems picture

30 Server/Guest Pager Restaurant Paging System Kit by LRS Long Range Systems

$175.00



USA Windows VPS RDP Server/ Windows VPS Hosting - 4GB RAM + 150GB HDD picture

USA Windows VPS RDP Server/ Windows VPS Hosting - 4GB RAM + 150GB HDD

$11.99



Wti Console Server + PDU CPM-800-1-EA picture

Wti Console Server + PDU CPM-800-1-EA

$550.00



Server SE-SS 07020 Server Express Single Drop-In - NEW - COMPLETE - Genuine OEM picture

Server SE-SS 07020 Server Express Single Drop-In - NEW - COMPLETE - Genuine OEM

$180.00



Hubbell NXBTC NX Bluetooth Radio Module with Time Server -  picture

Hubbell NXBTC NX Bluetooth Radio Module with Time Server -

$129.99



SIO-MB08ADS-1 STRIDE analog input module, 8-channel, current, 16-bit picture

SIO-MB08ADS-1 STRIDE analog input module, 8-channel, current, 16-bit

$125.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.