[joshv]

Sorry if this is a basic question, I'll admit to being a newbie to BES.

Is it possible to use a single BES for Exchange license & server to access multiple Exchange orgs?

I think the problem I am having is that I can't find a way to point users in BES to a particular MAPI profile for the service to use. It seems to only use the MAPI profile for the user of the service that is running BES - not the profile that it asks you to create with each new user of the BES manager. I can successfully add users from other Exchange Orgs by signing in to BES manager with a user from that trusted domain, build a MAPI profile that points to the correct Exchange server and so on. But they never can activate - the BES server never seems to pick up the email that gets dropped in the users Inbox using remote activation.

I also receive these messages from BES in the event log:

Event ID 45058: DBNS component not installed

Event ID 20154: User <Username here> not started

Where <Username here> = the full name of the user from the trusted domain that I am trying to add.


To be clear, users from the same domain as the service's MAPI profile activate fine.

Is there a trick I can use to tell the service to use a different MAPI profile per user or group of users?

TIA for the help!

[aschieman]

BES for Exchange only supports one Exchange organization.

This error message - "Event ID 45058: DBNS component not installed" is benign. The Database Notification System is an optional component to improve performance.

[BB-Munkey]

So it's benign, good to know. Is it possible to prevent it from showing up in the event logs? Just trying to remove clutter.

[hdawg]

Yes, install the DBNS.

[BBAdmin]

You can access other organisations if you set up trust relationships, but to be fair I'd stay away from that and RIM won't touch it.