I've already had to replace my manager's device due to trackball issues, and both me and my husband are starting to have trackball issues (mine is for work, his is for personal).
I'm a glad I stuck with the Curve for my personal device. Maybe when the trackball thing is resolved I will upgrade.
__________________ No longer a BES Admin, but it was fun while it lasted!
I don't believe the 50% number at all and I'm on my 4th Tour. It was a limited batch of Mexican assembled devices, because the plant was supplied with faulty components. Verizon addressed this very specifically in a recent release. Be careful about believing analysts - they don't have all the info and make wild guesses to get attention and make a name for themselves. When they're young, they get forgiven for being young and stupid...
Just waiting for the first suggestions of a class action lawsuit. Like with every other new BB. Remember all the Bold complaints. And "recalls"... Never happened. Just like a 50% return rate.
I bought on day 1 of the release (received it on day 2) and had horrible trackball movement. I replaced it myself with the part from cnn.cn and am pleased to report it's functioning at 100%. Plus now I'm sporting a spiffy orange trackball! I definitely believe the 50% return rate. If anything I would think it's even higher. My local Sprint store got a ziplock bag full of replacement trackballs so they're obviously anticipating tons of complaints/repairs.
Picked me and my wife's up at the end of August and neither of us have the trackball issues. Hers has been perfect in every way. I am going through some annoying charging issues but other than that it has been great.
I believe they have whatever was wrong under control.
50% return rate on the Tour?
