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Please Help: "activation Request....."

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Old 08-18-2010, 12:08 PM   #1
Nightsmoker
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Default Please Help: "activation Request....."

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Hi people...

Having a little bit of trouble here...
I have a Blackberry 8520 and have just had the phone unlocked...

The Blackberry was on Orange... and now I am on 3...

I'm having problems setting up my e-mail...
and also signing in to sites such as Windows Live Messenger...

I get messages such as 'Activation Request Failed'...

And...

'Activation request failed, a service connection is unavailable'...

I must point out that I had only today, done a Blackberry wipe...
All of the e-mail was set up... and the likes of Windows Live Messenger was also set up.

Please could someone assist me.

Many Thanks

Michael
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Old 08-18-2010, 12:22 PM   #2
TXLady
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Do you have a blackberry data plan. (Not generic data plan.)

http://www.blackberryfaq.com/index.p...ta_Plan_for%3F
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Last edited by TXLady; 08-18-2010 at 12:24 PM..
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Old 08-18-2010, 12:37 PM   #3
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As far as I am aware, I do have one...
I can access the Internet ok... I have just downloaded Blackberry Messenger, and awaiting whilst it re-boots...

I have had this all up untill today... when I wiped the handset...

Could it be that because I have changed carriers... there may be some technical difficulties?
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Old 08-18-2010, 12:39 PM   #4
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Battery pull and resend service books
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Old 08-18-2010, 12:42 PM   #5
Nightsmoker
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Please can you tell me how to resend service books?
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Old 08-18-2010, 12:45 PM   #6
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Please?
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Old 08-18-2010, 12:46 PM   #7
TXLady
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Quote:
Originally Posted by Nightsmoker View Post
As far as I am aware, I do have one...
I can access the Internet ok... I have just downloaded Blackberry Messenger, and awaiting whilst it re-boots...

I have had this all up untill today... when I wiped the handset...

Could it be that because I have changed carriers... there may be some technical difficulties?
If it worked fine on the old carriers, you still must be sure you have a blackberry data plan on the new carrier.
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Old 08-18-2010, 12:49 PM   #8
Nightsmoker
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OK... Now that is something that I very simply over-looked...
How would one go about getting a data-plan?

And is it a 'Blackberry Data Plan'?
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Old 08-18-2010, 12:57 PM   #9
Dubdub
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You need to call your cell carrier and have them activate the BB on your account. They should add a BB data plan and send the proper service books.

And please have some patience between your posts. You waited just 3 minutes before asking again for help. We are all volunteers here.
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Old 08-18-2010, 12:59 PM   #10
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Sorry Dubdub... Do these Data Plan's cost anything?
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Old 08-18-2010, 01:20 PM   #11
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Yes
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