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Old 01-24-2011, 11:12 PM   #1
gou32
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Default Help error on my BB 9700

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Last night i was listening to some music when suddenly my BB restarted by itself. After it was done restarting it went to the homescreen then it verified my software but after that a text box came out saying "uncaught exception index 5>=5". I pressed "ok" then it went to a white screen with "app error 523" with " reset " below it. I tried resetting and it still went to that white screen with the app error. Later I tried formatting the BB but my laptop won't recognize my BB as a device.

Please help guys, I'll be your best friend
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Old 01-25-2011, 07:15 AM   #2
Dubdub
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Default Re: Help error on my BB 9700

For app error 523, there is a FAQ article about it. What should I do with App Error 523? - BlackBerryFAQ

If the device isn't recognized by the PC, see the yellow sticky at the top of the BB Help section.
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