Desktop Manager 5
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I had previous version of Desktop Manager on my work laptop (running Windows XP Professional SP2). When I installed the 5.0 version the Roxio Media manager stopped working. Removed everything and reinstalled DM. When you click on Media Manager (Install button), a download begins (about 133MB), download completes succesfully, but the install fails (no error is given, simply closes after a couple of seconds). If I go into the folder D:\Documents and Settings\e434815\Application Data\Research In Motion\BlackBerry\MediaManagerInstall\SR_MM\ and run Roxio Media Manager.msi I will get a message stating that another version is intalled, and I need to remove it before installing the current version. If I go to Control Panel - Add Remove programs, or if I look into the registry, I do not see anything for Roxio Media Manager.
I did the same process on my home laptop, with Windows 7 and Media manager works OK. Any suggestions?
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