[surfgrom04]

Pretty simply: I downloaded Facebook 1.7. from BB Appworld (this was just an upgrade from 1.6), and it said a reboot was required. Rebooted, but phone just kept the spinning clock on the white screen, then after maybe 10 minutes, would shut down and start again, and still only get to the white screen.

I pulled the battery, but same result: Spinning white clock and white screen, then it shuts down and tries again, but never comes back to the home screen.

Thoughts? Really need my phone today, and it just keep cycling. Any ideas at all would be appreciated. Thank you.

[nyaristo]

wow now i know not to do the 1.7 upgrade hehehe
but did u overwrite the old one or made a new folder? maybe it needs to reboot a couple times for it.
i guess just be patient and see what happens after 25-mins of booting up then if nothing call ur service provider and speak to a BB tech.support they allways love to help

[DacyJ]

Wirelessly posted (My name is Bubbles)

Wipe phone with JL_Cmder and reload OS the restore you latest backup.

[surfgrom04]

Originally Posted by DacyJ

Wirelessly posted (My name is Bubbles)

Wipe phone with JL_Cmder and reload OS the restore you latest backup.

Ok sounds good. Just looked up JL_Cmder and found this tutorial How-To Wipe with JL_Cmder - BlackBerry Forums at CrackBerry.com and will follow that. Thanks.