I am new to this forum and was wondering if someone can help me. I have been having this issue since I got my BBP a couple of months ago. I don't know what I'm doing wrong.
I uploaded the music to my BBP using the desktop manager. I went through all the steps such as (options > media card > mass..... on > prompt etc.
I was able to upload all my songs into the [media card] via Roxy. When I disconnect the phone on from the computer, I can't find the music I upload in the phone anywhere.
Media > music.
If not there, lookk at Media > Menu > Explore.
Remember, any purchased iTunes will not be accessible until you remove the DRM from the files.
Did you try a battery pull? With the device powered on, remove the battery for 30 seconds. That causes the BlackBerry to rescan the media card and the songs should be visible then in the media player.
When the BB is connected to your PC, can you view the contents of the media card?
When you got to Options > Media Card, what settings do you have?
Also.... are the songs from iTunes? How did you convert them? If you converted them with Roxio, that may not remove the DRM. One way to remove the DRM protection is to burn the songs to a cd, then rip them again to your PC. Then they will play on any mp3 player.
What is the size of the card? What is your current OS?
Have you ever gotten any files to show up?
Did you try formating the card?
Try just using windows explorer to drag and drop files