I searched for the older software but found out Blackberry seems to have removed all the older versions and requires the use of LINK to do any updates from their site.
You might try the Crackberry site for a version higher than yours. 10.3.1.2576
Indications are the older versions did have various issues and yours may be one but it's worth a try.
Be sure to read the info on the site for details.
BlackBerry OS 10.3.1.2582 update files now available for download | CrackBerry.com