[Thecurnyl]

I am using IT policies on a Blackberry 4.0 Enterprise server. Now that I have reached about 1000 users in the policy, it takes about 15 minutes to open the policy to add a user. Does anyone have any idea what the cause of the this could be? The server is supposed to support up to 2000 users.

[jibi]

is the database remote to the BES? are you running SQL or MSDE?

btw, i've moved this to the BES Admin Corner forum, since it should belong there.

[jwcanada]

The 2 things jibi mentioned is exactly what I was thinking. Obviously if the Db is remote that could have an impact. But more importantly if you are running MSDE with 1000 users you need to buy a SQL license and migrate to SQL as soon as possible. MSDE has limitations and the Db is the single most important thing in the BES world.

[Thecurnyl]

I am running SQL 2000 on a cluster.

[BlackBerryLinks]

What is your MDAC version on the BES?

[greywolfe]

What version of windows on the bes machine? service pack? what bes service pack?

[Thecurnyl]

It is MDAC 2.8. Server is windows 2003 no SP. It does have the correct version of MDAC that is installed with Windows 2003 SP1. BES is SP2.

[BlackBerryLinks]

For BES SP2 you need MDAC 2.8 SP1 see the release note!

Regards,
Bob

[greywolfe]

Mdac 2.8 sp2, XML parser 4 sp1 (or whatever sp it is), cdo.dll needs to be in the exch/bin dir instead of the system32...

As said before, its all in the sp2 install guide. If anyone ever reads it...

[Thecurnyl]

My BES server is at these levels. Also, I thought cdo.dll had to do with wireless calendaring.