[zGuy]

I just upgraded my 9700 to the newest OS. Great thing, accept that now I can't sync my address book with Outlook.
This is the message I get: The Address Book is configured for wireless synchronization... Desktop synchronization will be disabled.
How do I get rid of wireless synchronization?...

[jsconyers]

Go into Address Book > Options > Desktop > Wireless Sync = ???

[zGuy]

I ended up restoring everything and it solved the problem. Phew...

[dbltap]

Funny.. I have the exact opposite problem.

I was looking at the synch options using DM 6.0.42 for Lotus Notes. I am on a BES and had all my data synch'ing well. Just a minor issue of not being able to get the PIN numbers over into Notes. So I looked at filed mappings and moved PIN to lick to a user defined field in Notes. (I did this per a tech note from our IT dept) Now I can ONLY synch from the desktop. Calendar still shows wireless synch. But not Address book.

Un-installed DM and deleted all saved data. Re-installed DM. Added my 9800 as a new device and gave it all the info to connect to my Notes BES server. Still only calendar shows wireless. Double checked my contacts. It shows the default Name & Address book default. But no wireless option.

I've wiped the device and reloaded the OS a couple of times. Reloaded all my apps. Then restored my back up. I'm feeling like that backup is putting the "no wireless" option back in place.

I'm afraid I will probably have to wipe, reload apps but no restore. That would let all the default BES settings come back in.Then I would have to manually update all the options again.

Anyone have a better idea?

[jsconyers]

Wiping your device breaks the BES connection.

If you restored your data, then you restored your service book. Go into Options > Advanced Options > Service Book (if that's where it's located on the 9800) and delete the Desktop [Sync] service book. Then try to do your sync. If it completes, then undelete the service book.

[dbltap]

You da MAN!!!! Thanks so much. I've been going nuts trying to figure this one out. Everything on DM 6 now shows Wireless synch again.

[jsconyers]

You're welcome.

[jmf1949]

JSC, I have the same problem. In relation to your fix, I can't see an "address book" on my blackberry. Does this only come when a BES account is set up? I don't yet have a BES account. Curiously, my outlook calendar sync did not fail with this message!