[dvs44]

My company uses a secure portal with a special pda friendly asp startpage. When I visit that page on the storm, I'm getting an error 401 Unauthorized error because my storm is never prompting me to enter a username and password.
I've changed the Browser Identification to IE (a required step on Palm Pilots), but this still hasn't given me the login prompt. Any ideas what I'm missing?

[bogman]

When you go to the company home page on a PC with IE, do you get prompted for a login? It could be that the home page is picking up your windows domain credentials.

[fadmin]

Are you connected to a BES server? If not, are you able to connect to that portal from any computer connected to the Internet?

[dvs44]

Originally Posted by bogman

When you go to the company home page on a PC with IE, do you get prompted for a login? It could be that the home page is picking up your windows domain credentials.

Yes, it is that prompt for login that I can't seem to get to on the bb storm.
I can connect to the portal from any computer on the internet except my bb storm. (This was fine on the palm pilot until I upgraded.)

[dvs44]

What's the best link for instructions on accessing portals with the storm? I noticed alot of people said they needed help in order to access Banking sites like Wells Fargo, is this allowed with the Verizon provider?

[dvs44]

In case anyone was wondering, I found my answer listed under KB10971 at blackberry.com.
"This error can also occur if the IIS Web server is not configured for Basic Authentication."

Thanks..