[silverlight]

Hi,

I am a newbie, just bought a pearl 8120. The problem is that i cant surf the internet even my BB can connect to the access point. The error message i always receive is " Unable to connect to the internet, please try again later. If the problem persists please contact your service provider".

What should i do?

Thanks

[JSanders]

silverlight, welcome to the BBForums.

The first troubleshooting action on a BB is almost always to remove the battery and reboot the device. Try that.

Are you in a decent coverage area?

[silverlight]

Originally Posted by JSanders

silverlight, welcome to the BBForums.

The first troubleshooting action on a BB is almost always to remove the battery and reboot the device. Try that.

Are you in a decent coverage area?

Thanks. I have done rebooting and removing the battery but the problem still persists. Actually, i bought the phone from Starhub carrier (Singapore), when started browser the first time, it might bring me to the internet by gprs ( i am not so sure). Then i changed simcard to another carrier and turned off gprs. and then tried to surf web by my home access point. Is there something wrong with that?

[JSanders]

Is your 8120 unlocked to use on other carriers?

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

[silverlight]

Originally Posted by JSanders

Is your 8120 unlocked to use on other carriers?

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

Yes, i have checked and confirmed that it is unlocked. . Is there any way to fix this problem? Thanks