[maliks]

I have 8320 T-mobile with OS 4.5 when I get email links and image not able to viewable
Any one help me out why its not working properly ?

[mckinneycm]

Are you on a BES? Is it from your company email, or personal email??

[CO_BBTechie]

Are you on a corporate server? If so that server needs to be at 4.1.6 for HTML email.

If on BIS, have you enabled your HTML email? messages>options>email settings>enable HTML email (several options there)

[maliks]

No I'm not on my company BES I'm using BIS with my own emails

[maliks]

Everything enable but when I got emails always unable to view image :(
Any other tip?

[bryanus]

I'm on 4.5 and also not able to see any HTML emails.

I am on BIS, and receive email from one Gmail account and 2 Gmail/domain-hosted accounts. Neither displays HTML emails.

Should I be seeing HTML-formatted emails? I definitely see them fine within my computer's browser. Thanks.

[John Clark]

Yes, you should get html with Google. Try this sticky:

http://www.blackberryforums.com/rim-...lackberry.html

[bryanus]

gaff! Sorry, I don't know how I missed that sticky!

The settings are enabled, just need to wait for an email to come in so I can check...

It doesn't work for messages already received, right?

Thanks JC.

[bwilber628]

Wirelessly posted (BlackBerry Curve 8320)

I have a BlackBerry® 8320 smartphone (EDGE, Wi-Fi v4.5.0.42 (Platform 2.7.0.60) on T-Mobile US. I can receive HTML emails but we are not yet able to compose them. To get them started after I upgraded to v4.5 I had to delete all my service books except "Provisioning" and have T-Mobile push the new books to the BlackBerry. There were several new books and quite a few updated ones. However I do have to click on download images once in a while to get them to load.
-Sent from my BlackBerry Curve

[John Clark]

That's correct. You can receive html but you can't compose html. It doesn't work on old messages but only new ones. I, also, have to click on download images for each email.

[thefonedoc]

Just noticed now that when I use get images (which I havent used in a while) that it didnt work. Went looking thru my Berry and found I had taken TCP/IP settings out a few weeks back as I was getting unexplained data usage on my bill. When I put the settings back in, it works again, so is it possible that the images do not download using blackberry apn?