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 BlackBerry Device Specific General 9500 Series Discussion - Storm Go

MTP unknown error after OS reinstall

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Old 01-28-2010, 11:17 AM   #1
angelbear1973
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Angry MTP unknown error after OS reinstall

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I tried rolling back my OS because of battery drain issues so I hooked it up ran OS installer and after it rebooted it shows a white screen with unknown mtp and then quickly resets. If I unplug it from the pc it will show 507 like i want it to. But as soon as I plug it in i get the mtp error.

any suggestions?
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Old 01-28-2010, 01:27 PM   #2
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bueller beuller anyone? bueller
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Old 01-28-2010, 01:50 PM   #3
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Have a little patience. Waiting 130 minutes before bumping your thread is bad forum etiquette.

Anyway, try wiping it with JL_Cmder and loading it again. Also, what is "OS Installer"?

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 01-28-2010, 04:07 PM   #4
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bueller beuller anyone? bueller....LOL
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Old 01-29-2010, 01:38 AM   #5
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Quote:
Originally Posted by jsconyers View Post
Have a little patience. Waiting 130 minutes before bumping your thread is bad forum etiquette.

Anyway, try wiping it with JL_Cmder and loading it again. Also, what is "OS Installer"?

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
OS installer= apploader and i tried all your suggestions prior to posting, I know how to search so as not to get @ss raped about it. and there is no rule against bumping thread in an alotted amount of time i checked that rule to.
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Old 01-29-2010, 09:07 AM   #6
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No, it is not an official rule, and I never claimed for it to be, but it is bad forum etiquette (or netiquette if you will).


We are all volunteers trying to help.

Does your PC detect the device when it's connected? Try using Loader.exe and not Desktop Manager.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 01-29-2010, 01:09 PM   #7
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Quote:
Originally Posted by jsconyers View Post
No, it is not an official rule, and I never claimed for it to be, but it is bad forum etiquette (or netiquette if you will).


We are all volunteers trying to help.

Does your PC detect the device when it's connected? Try using Loader.exe and not Desktop Manager.
tried both sorry didnt mean to be a %^&*( I am just aggrivated. No not really i hear it connect then it disconnects as soon as the unknown mtp screen pops up. I can unplug it and it shows 507 then plug it in and the unknown mtp comes right back
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Old 01-29-2010, 01:14 PM   #8
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Interesting. Well the MTP is Media Transfer Protocol. Do you have a media card in your device? If so, try removing it and see if that helps.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-30-2010, 01:12 AM   #9
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Quote:
Originally Posted by jsconyers View Post
Interesting. Well the MTP is Media Transfer Protocol. Do you have a media card in your device? If so, try removing it and see if that helps.
yep tried that as well
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Old 02-01-2010, 06:59 PM   #10
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Ok vzw sent me a new storm under warranty. I charge it up connect it to pc to do restore of contacts and as soon as i connect the usb bam mtp error. I unplug restart the BB and it works again plug it in and then again MTP error. Any ideas
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Old 02-01-2010, 07:06 PM   #11
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Uninstall and re-install DM.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 02-01-2010, 07:44 PM   #12
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did that still had issue. It has something to do with vzw updater
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Old 02-01-2010, 08:04 PM   #13
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after rolling pc back to a time before trying the vzw auto update it works fine
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