[Andy2008]

Hi everyone, This is my first time to post, also for my BB's live messenger. I hope can receive a solution from your kind support.

It got a very strange problem which I have found many people also have the same problem with me but without solution after I read lots of forums.

I have installed the WLM from balckberry.com/livemessenger and It worked very well last few months. But not it can login normally but unable to receive or send any messages from my contacts. When I send the message it pops 'Your message could not be sent (Error: There is a problem with the server'.

1.My OS:4.5.0.124. I have tried to reinstall the OS to 4.5.0.100.and other version but no luck. also reinstall the WLM serval times but problem same.

2.I have remove my account from the BES and re-add my account and re-active my BB. Still got the same problem.

3. Delete the Desktop IPPP in the service book, access internet normally but the WLM still got the same problem.

4.I have try to pull the battery for 1 min which post before but the problem is same.

5. My MSN ID is working in my computer's live messenger.

6. I have another BB 8310 and try to use my MSN ID login got the same problem.

The strange thing is If I use another MSN ID to login my BB's WLM, It is working fine, can receive and send messages. Only the MSN ID I used before got the problem.

But If I install the WLM which is no the official vetsion and delete the desktop IPPP will working fine use my fault MSN ID. But that WLM have the lowest version and very slow to run in BB.

Have you guys experience this problem, It confuse me for serval weeks. Hope some one can give me some valued suggestion.

Thanks a lot.

[Andy2008]

Is there anyone who can help me?

[monkeypaw]

Just speculating, but not all MSN accounts are the same. Some non-US accounts have less storage capacity and other limitations for example. I would assume they are literally on a different server.

[Dubdub]

Have you done a search yet? I know there have been lots of issues using Windows Live on the BB with the newer OS.

[Andy2008]

thanks Dubdub for your reply.

Yes I do, I have searched a lot of abt the WLM issue, But still have no answer about this.

I was going crazy about this issue...

[Andy2008]

I have tested serval 8310/8300 in my company, they also have the same problem with me.

But all these BBs can working fine for WLM with other MSN ID.

Very every strange.

I use my MSN ID in desktop and Beejive also working fine.

It means the ID and the BB all have no problem?

but what's the problem indeed?

[loomii77]

Ahh I'm facing the same problem, I called my carrier and they told that it's the problem with the hotmail server :S