[jack0001]

hey guys, i have a curve for verizon and my phone was in my pocket at work. i checked it around 2am n it was fine. i didnt get it wet and it wasnt crushed. when i got off work my screen wouldnt light up. the keys wouldnt do anything. i went home and plugged it in to my charger thinking my fone was dead but i had almost full battery. my screen lights back up but again i cant use my keys. the trackball scrolls up and down the menu but i wont let me select anything. once it goes on standby again the screen wont light up until its plugged in. ive tried software updates. didnt work and i just downloaded the latest version. ive also tried taking the battery out for a few minutes n putting it back it. the phone turns on so obviously the keyboard isnt dead. none of the other buttons are working. is there a setting that it accidently went on in my pocket? please help!

[aiharkness]

Wirelessly posted (8820)

People have reported problems from moisture just from sweaty pockets. Is that possible in your case?

You say you did a software update? Exactly what did you try? You might try wiping with JL_CMDER and then reinstalling the OS if you didn't already do that.

[akosnitzky]

Wirelessly posted (Its All About the U!)

Did you have insurance?

[jack0001]

it could have been sweaty pockets...i was running around all night. but the update i did was just the regular software upgrade. plugged my phone in and downloaded the latest one. backed up my files n eeverything. if it is moisture...what can i do?

yes i have insurance but its the weekend n they wont be able to get me a phone till monday

[daphne]

Remove the batter and check the moisture damage indicator.

[jack0001]

where is it on the back? what am i supposed to be looking for?

[daphne]

See the info in this post:

http://www.blackberryforums.com/gene...ml#post1381033

[ScooterG]

And if you don't get a phone until Monday, enjoy the peace and quiet

[jack0001]

so the strip is still white. i just remembered that something happen like this about a month ago as well when i was training for my job. my phone did the same thing but was all fixed after taking the battery out a few times. it ran perfectly by morning. but idk if its gnna work out the second time lol.

[cartiel]

I have had a lot of wierd things happen to my BB's. Is it possible that your BB simply crashed? I go through extensive things to keep my BB form crashing: like the address book for one example; it actually helps to use the preloaded icons you can find in the media file in the place of the contacts that you don't have a picture of. Go to the media file and select explore and look for pictures then choose preloaded and check the icons and fill in the blanks. I have other wierd things that I can advise you on but that's just me :p message me if you'd like to hear 'em

[cartiel]

Go media>menu>explore>device memory>samples>contacts...to find the icons. It will help to choose -view thumbnails in the menu. Things like this do actually work...pesky BB's lol