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11-13-2007, 02:46 PM
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#41
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New Member
Join Date: Jun 2007
Model: 9630
PIN: N/A
Carrier: Black & Yellow
Posts: 12
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Please Login to Remove!
Called @home tech and they "Re-registered" my device with their "UMC Server" and it is working for now...so far for the past 5 hours
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11-13-2007, 06:20 PM
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#42
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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On the phone again with TMobile. Will post back. This is getting really annoying. Make sure you put your device on "Mobile Network Only" if this is happening to you.
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11-13-2007, 06:43 PM
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#43
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Thumbs Must Hurt
Join Date: Jan 2007
Location: Phoenix, AZ
Model: 8320
PIN: 241C4261
Carrier: T-Mobile
Posts: 117
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I am noticing problems with My T-Mobile as well...
When I try to login, sometimes I am getting a "We were unable to find a My T-Mobile registration for the phone number and password entered" error, and sometimes I am able to get logged in but then some information is wrong.
I have 4 lines. The billing section is now showing 5, including an old number that was issued to me before porting my mom over from Verizon. Also, the MyFaves section shows all of my faves being available, as in not setup.
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11-13-2007, 06:52 PM
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#44
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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I just logged into myTmobile and didn't have a problem there. I just got off the phone with TMobile and they have filed a trouble ticket and said it could take up to 72 hours. I'll be outta here in 72 hours, but I'll post back what I hear from them.
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11-14-2007, 10:52 AM
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#45
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Thumbs Must Hurt
Join Date: Sep 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 76
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I think it happened to me, but no battery pull required, it just kicked on. what happened was the phone showed SOS, from what my friends said, it must have been an hour at least.
Luigi
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11-14-2007, 11:31 AM
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#46
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Well, it worked again for a while last night but quit again and still no incoming calls over UMA today. However, when my phone experiences this everything looks normal for me. I have full signal UMA in the right corner. Switching to Mobile Network Only (EDGE) fixes me right up. Very annoying. It's been 3 (going on 4) days of this issue. TMobile is working on it but haven't heard anything official back from them yet.
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11-15-2007, 03:39 PM
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#47
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Update: I have no update on this. I am still unable to receive calls when on UMA here in Ithaca, NY. TMobile has been working on this for a couple of days with no resolution as of yet. I'd sure like to know if there are others experiencing this.
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11-15-2007, 09:02 PM
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#48
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Update: This issue has been resoved by TMo. Was some sort of switch problem based on the switch where my number comes from and where I am currently located.
UMA showing the love again! Woot!
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11-16-2007, 12:10 PM
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#49
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New Member
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: TMO
Posts: 2
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I agree with everyone *CALL* when you're having issues. I actually just got off the phone with them. I was having 2 issues:
1) incoming calls going straight to voicemail - although, it didn't seem to be all the time
2) calls not transitioning from EDGE to WIFI or WIFI to EDGE - call failed essentially all the time.
I'm running 4.2.2.180
I'm not using a UMA router (although its worked fine before)
I have popped out the batter (not the SIM, can't see why SIM removal would do anything)
WIFI - 5.01.04 - WRTP54G
What the technician recommended (for better or worse)
1) remove and re-add the WIFI connection to the berry
2) remove battery and re-insert
Alternatively to improve overall, strongly encourages to use the UMA router (which I can't disagree) to improve stability.
Technician said he was one of the first guys working on this in Alpha Stage
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11-16-2007, 08:34 PM
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#50
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New Member
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: TMO
Posts: 2
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Remove and re-add
Removing and re-adding my home WIFI profile seemed to do the trick.
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11-17-2007, 01:10 AM
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#51
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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This issue has been resolved for me and the OP.
Closing thread.
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