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Old 12-18-2007, 12:50 AM   #1
Ebon
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Default Deleted emails from BB don't delete from server?

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Hi all,
when I delete emails from my BB, I also tell it to delete from my server.
When I fire up my MS Outlook, it puls down those same emails that I deleted from my BB. They are still there. Can anyone tell me what i'm doing wrong?
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Old 12-18-2007, 01:04 AM   #2
nedzalife
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Are you using a BIS or BES connection?

My BIS never did it correctly when I had it for my POP3 account.
If you have a BES connection, make sure your Messages -> Options -> Email Reconciliation -> Delete On option is set to Mailbox & Handheld or Prompt.
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Old 12-18-2007, 12:06 PM   #3
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Old 12-18-2007, 11:27 PM   #4
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I'm using BIS.
I'm using MS Outlook to pull down the my from my own domain.
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Old 12-19-2007, 02:23 AM   #5
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Old 12-19-2007, 09:39 AM   #6
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Quote:
Originally Posted by sgtcasey View Post
If you want the emails to delete from Outlook it won't happen on BIS.

Dave
I am a BIS user and mine do and always have. I don't use POP3 though, I use IMAP
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Old 12-19-2007, 06:31 PM   #7
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Old 12-20-2007, 10:14 AM   #8
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Quote:
Originally Posted by sgtcasey View Post
Interesting. I've never seen that happen before. Are you sure you're not using some sort of Outlook Web Access? OWA will work with BIS.

Dave
No OWA, just IMAP. I know it will not work using POP3 but has always worked for me and others in my company using IMAP.
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