[adamlau]

Add-in properly selected, sync starts and stops immediately, database is not transferred. This was not an issue with .55 and all other add-in syncs work as expected. Anyone successfully sync their SplashID 4.15 databases to a 4.5.0.69 device?

[TroyDBrown]

Originally Posted by adamlau

Add-in properly selected, sync starts and stops immediately, database is not transferred. This was not an issue with .55 and all other add-in syncs work as expected. Anyone successfully sync their SplashID 4.15 databases on a 4.5.0.69 device?

I can only sync if there is no password on SplashID with .69

[adamlau]

Thanks, troydbrown. I'll reset the PC and device passwords, sync and reset the passwords after that.

[TroyDBrown]

Let me know if that worked for you. It was my only solution.

[adamlau]

No go on the sync, blank passwords, or otherwise. No matter, I can wait.