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09-13-2008, 05:35 PM
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#1
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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More E-mail Drama
Please Login to Remove!
What's a blackberry for if it stops checking your e-mail, eh?
...Well 2 nights ago I received an e-mail with a word attachment (which I didn't open), and it hasn't checked my e-mail since.
I've deleted the last few I received and about a month's worth of previous ones...
Any suggestions as to how I can end my
emailless suffering?
Much appreciation...
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09-13-2008, 05:42 PM
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#2
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Reboot the device by (leaving the BB powered ON) removing the battery for 30 seconds, replacing it, and allowing it to reboot.
Wait a few mins for mail, if nothing,
Go to Options > Advanced > HRT > Menu > Register.
You should get a registration message from your carrier. If you don't get it soon, try another battery pull reboot.
Good luck.
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09-13-2008, 08:50 PM
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#3
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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Tried them both, thank you.
...didn't get a message from my carrier. Am I just not waiting long enough perhaps?
Thanks.
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09-13-2008, 08:55 PM
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#4
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Options > Advanced > Service books.
Do you see the service book for your email listed there, it would have the @ in it, and [CIMIME] and anoter [CICAL].
Also, can you send a PIN message?
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09-13-2008, 09:16 PM
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#5
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Does your device display EDGE or edge or GPRS or gprs, etc.? Have you tried a battery pull?
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09-13-2008, 09:50 PM
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#6
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Knows Where the Search Button Is
Join Date: Sep 2008
Location: The desert
Model: 8820
OS: 4.2.2.169
PIN: PM me
Carrier: at&t
Posts: 22
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Quote:
Originally Posted by John Clark
Does your device display EDGE or edge or GPRS or gprs, etc.? Have you tried a battery pull?
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Mine displays EDGE (in caps), what does that mean?
Last edited by QuantumRN; 09-13-2008 at 10:04 PM..
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09-13-2008, 10:07 PM
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#7
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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That means you have a BB data connection. It's required for any data...email, internet, pin message, etc. If it only says edge you won't get any email or internet, etc.
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09-14-2008, 07:16 AM
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#8
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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Yeah, did the battery pulls, etc.
I see UMA, uma and gprs (my browser and I'm work, my g-mail app doesn't, it's not checking my e-mails and the google updater has a tendency to freeze).
As for service books...
I have CICAL and CMIME... And they all have a little tick next to them.
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09-14-2008, 07:30 AM
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#9
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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Oh, also, what is a PIN message? Sorry...
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09-14-2008, 07:49 AM
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#10
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Message Folder > Compose PIN.
You can try sending one to yourself, preferably another person with a BB if you have a friend with one.
BlackBerry Glossary - BlackBerryFAQ |
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09-14-2008, 07:52 AM
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#11
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
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Quote:
Originally Posted by JSanders
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JS, she can also try a pin to pin just to see if it has any life to it....??
H.
__________________
hmeister...
nettech
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09-14-2008, 07:56 AM
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#12
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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yes, I think a PIN to PIN would at least tell if there is connectivity to a data network.
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09-14-2008, 08:18 AM
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#13
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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Ok, wrote one out and tried sending it to myself... It's sitting in my e-mail folder, in red, with a little clock next to it. :(
Any thoughts?
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09-14-2008, 09:58 AM
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#14
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Wirelessly posted (BB 11020)
If you're using the gmail app do you have your apn settings entered in Options >advanced options >TCP?
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09-14-2008, 10:16 AM
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#15
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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No, crap.
They seem to be gone - thank you for pointing that out.
That won't, however, solve my other issue, will it? The not checking my e-mail in the messages folder..
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09-14-2008, 11:28 AM
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#16
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
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Quote:
Originally Posted by Magpie
No, crap.
They seem to be gone - thank you for pointing that out.
That won't, however, solve my other issue, will it? The not checking my e-mail in the messages folder..
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So, did you get this working?
One suggestion, call Orange and confirm your data plan. Yes, I know you see EDGE but sometimes there are issues. Also, you could have a bad sim...
H.
__________________
hmeister...
nettech
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09-14-2008, 01:55 PM
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#17
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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No, I don't see EDGE. I see UMA, uma and gprs...
I'll call them up, they only give me trouble with this!
I still don't have it working.  It checks SMS messages, but not my e-mail. *sigh* And won't send the PIN messages. |
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09-14-2008, 02:29 PM
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#18
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
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Quote:
Originally Posted by Magpie
No, I don't see EDGE. I see UMA, uma and gprs...
I'll call them up, they only give me trouble with this!
I still don't have it working. It checks SMS messages, but not my e-mail. *sigh* And won't send the PIN messages. |
Ok, but you have to have caps EDGE for the data piece to work...
No pin = no data plan.
Your on the right track and yes, you will have to make the dreaded call. Once this is fixed you should be golden...
__________________
hmeister...
nettech
Last edited by holden; 09-14-2008 at 02:30 PM..
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09-14-2008, 02:54 PM
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#19
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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It is not uncommon for a carrier to "accidentally" drop a data plan off your account.
Call Orange, and make sure you have the BlackBerry Data Plan.
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09-14-2008, 05:56 PM
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#20
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Orange
Posts: 71
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Thank you all very much and I shall let you know once I have had the call.
Although, I've never had EDGE... only GPRS and UMA... I did once have edge in London though.
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