I work in a dusty environment and have been given 4 free BBs due to low phone volume. They never question me, I show them the phone, tell them I can't hear and they give me a new one.
Now I keep my phone in a sandwich bag. I can even talk on the phone while it's in the bag. It works very well.
Push the green button and then push the BB Menu button. Then choose general options and make sure default volume is set to 100% Also make sure "enhanced audio" is disabled.
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