[pearlgrl]

in the "How do I wipe the BlackBerry using Jl Cmder?" instructions, this confuses me.

"5. Plug the device into the PC using the USB cord and make sure Desktop Manager is closed
6. Remove the battery from the device

Wipe The Device
1. Wipe the device using Jl_Cmder"

if i remove battery then try to wipe nothing happens, after some time when i place battery back in, device loads up and everything is still there. am i doing something wrong? should i just keep battery in during wipe?

[John Clark]

What is that you are trying to accomplish?

[pearlgrl]

a wipe using jl cmder

[jsconyers]

I have always done it with the battery in the device and the device powered on.

[TroyDBrown]

Originally Posted by pearlgrl

a wipe using jl cmder

John Clark is asking why?

[John Clark]

Correct. Why are you wiping the device if everything comes up normally? Are you trying to upgrade? Do you have a problem with the device?

[pearlgrl]

oh oops, yes trying to upgrade. my pearl came with .103

[JSanders]

You don't need to wipe it then.

Just load the new OS to your PC, delete any old OS off the PC...

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

[John Clark]

That's what I was afraid of. You don't even need to delete old OS's off the PC (if one was ever installed.)

JL_Cmder is NOT required for a simple OS upgrade or downgrade.

A BB myth on this board.

[JSanders]

If your gonna downgrade, you need to delete higher versions.

[John Clark]

Originally Posted by JSanders

If your gonna downgrade, you need to delete higher versions.

That is a FACT, Jack!

[pearlgrl]

thank you. for future reference if it may need to be used, whats the deal with pulling battery out before using deal? i've gotten that far and nothing happens.

[John Clark]

That isn't necessary in all cases. It will make the BB recognizable by the pc when there are other problems.

[pearlgrl]

It will make the BB recognizable by the pc when there are other problems.

by pulling battery?

[John Clark]

Yes. You can connect the BB to the computer with the battery removed and it will allow it to connect when it otherwise may not. Usually the Pearl doesn't need this method. The 8700 and the 8800 are notorious for getting stuck in reboot loops and not wanting to connect for long enough to wipe the device.

[pearlgrl]

thank you so much for the clear up.