[James.E]

Hello all,

We had a power outage over the weekend and after bringing everything backup, no messages are getting out to the handhelds.

[30000] (12/08 12:26:34.930):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:26:34.977):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:34  (6FFFC3B9) -> Stopping BlackBerry Dispatcher
[30000] (12/08 12:26:34.977):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.385):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:26:42.385):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:35  (6FFFC3BC) -> Dispatcher Database connection dropped
[30000] (12/08 12:26:42.385):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.401):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:35  (6FFFC3B1) -> [SRP] Dispatcher\SRP Connection dropped, Error=0
[30000] (12/08 12:26:42.401):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.401):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:35  (6FFFC3B3) -> BlackBerry Dispatcher Shutdown complete
[30000] (12/08 12:26:42.401):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.478):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:35  (6FFFC350) -> Controller: Requested to stop
[30000] (12/08 12:26:42.478):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.478):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:35  (AFFF4E20) -> BIPPaClient::Connect: Error calling host "localhost" [127.0.0.1] (10061)
[30000] (12/08 12:26:42.478):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:42.478):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:36  (6FFFC3BA) -> Stopping BlackBerry Mailbox Agent 1 for Server ITSP-WEBSVC
[30000] (12/08 12:26:42.478):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.345):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:26:47.345):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:42  (6FFFC39B) -> Starting BlackBerry Dispatcher ITSP-WEBSVC - Version 4.1.5.24
[30000] (12/08 12:26:47.345):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:42  (6FFFC3BB) -> Dispatcher Database connection established
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:42  (6FFFC3B2) -> BlackBerry Dispatcher started
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:43  (6FFFC3B0) -> [SRP] Dispatcher\SRP Connection established
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:46  (6FFFC39C) -> Starting BlackBerry Mailbox Agent 1 for Server ITSP-WEBSVC - Version 4.1.5.40
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:46  (6FFFC381) -> Waiting for external UDP log messages on port 4085
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:47.361):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:46  (6FFFC350) -> Controller: This BES Agent is under control of BlackBerry Agent Controller
[30000] (12/08 12:26:47.361):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:52.305):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:26:52.320):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:47  (AFFF4F52) -> FAILED in GetAddressLookup()
[30000] (12/08 12:26:52.320):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:52.320):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:47  (AFFF4F52) -> FAILED in GetAddressLookup()
[30000] (12/08 12:26:52.320):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:52.320):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:47  (AFFF4F52) -> FAILED in GetAddressLookup()
[30000] (12/08 12:26:52.320):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:26:52.320):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Messaging Agent ITSP-WEBSVC Agent 1 (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:26:47  (AFFF4F52) -> FAILED in GetAddressLookup()
[30000] (12/08 12:26:52.320):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:27:34.495):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:46:46.261):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:46:46.261):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:46:46  (6FFFC3B1) -> [SRP] Dispatcher\SRP Connection dropped, Error=0
[30000] (12/08 12:46:46.261):{0x1280} Alarm::ThreadProc: Received an alarm message
[30000] (12/08 12:46:52.660):{0x1CE4} EventLog::ThreadProc: Received notification, processing...
[30000] (12/08 12:46:52.660):{0x1CE4} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher ITSP-WEBSVC (Application Event Log on ITSP-WEBSVC) | 12/08/2008 12:46:52  (6FFFC3B0) -> [SRP] Dispatcher\SRP Connection established
[30000] (12/08 12:46:52.660):{0x1280} Alarm::ThreadProc: Received an alarm message

This is from the ALRT log.

I am not to sure what is going on. Any help or ideas are much appreciated.

[Natrone]

Have you bounced the dispatcher service?