[coelocanth]

My Pearl 8100 has a stuck trackball. It will go left & right & up but not down. I can't get into settings or anything so I can't reset it. Anyone got any ideas?
Thanks

[NJBlackBerry]

Pop the battery out and in. See if that helps. There are several threads on misbehaving trackballs.

[coelocanth]

Thanks for that. However I have tried it already. Can you point me to the trackball discussions please? I have searched and not found much or anything really..

[NJBlackBerry]

http://www.blackberryforums.com/gene...ent-stops.html

http://www.blackberryforums.com/gene...00-design.html

http://www.blackberryforums.com/gene...er-reboot.html

http://www.blackberryforums.com/gene...trackball.html

[coelocanth]

This post from Chazm solved it: simple really!! Thanks for your help...

Didn't read the whole post but I am assuming you can't scroll either up or down.

Easy fix:
1. Turn phone off (or you might access something unwanted)
2. Push real hard on the track ball
3. While pushing in, scroll up and down.
4. Do it a couple of times and it should be fixed.

Again, I read this post real quick so you might have another prob.