Actually I think my post was taken out of context.
I was just having a little fun and humor. It's only a phone and they are only a carrier. Nothing to be that serious about. That's why I was simply having some fun. I could care less how they rank, as a customer the only thing I care about is the experience I have in terms of service, support, coverage etc.
Reporting the facts, as I have experienced them in the years I've been with them, they have always done an outstanding job of customer service. Resolving any issues in a timely manor and extending generous discounts on the many phones I've purchased.
Like any other large scale operation your experience may vary. I just don't happen to be one of those people who chooses to bash companies of any size or in any particular industry. That's more of a reflection of my experience as a businessman who appreciates the challenges that one encounters running a business of nearly any size.
I'm here on this forum to learn, to have fun, and to give back.
Cheers....