ok.. you might want to explain what HRT means and not assume he knows what that means. To fix your problem. Log into your BIS. Delete the email account/reboot and take out battery/setup email account/push service books/send a test email to yourself/it should arrive in 0-20 minutes/then reply to it and you should be fine. HRT is host routing table and that can be accessed by going to settings/options/advanced options/host routing table/hit menu/then register now/then ok. It just registers you with the network.