BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-05-2009, 12:58 PM   #1
rleabhart
New Member
 
rleabhart's Avatar
 
Join Date: May 2009
Location: Lancaster, PA
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 12
Default Unable to reply or send emails

Please Login to Remove!

I set up our BES about 2 months ago (with a little help from my friends) and thought we were doing OK. I have 10 users that are working under the default policies. Problem just surfaced with my BB (an 8830) that I cannot send or reply to emails. After checking the threads I thought we would be able to find the problem...not.

I removed myself from the admin account, removed myself as a user from BES, wiped handheld, pulled battery and said a few choice words, but I'm still not able to reply or send emails. Any help would be appreciated before I call RIM.
Offline  
Old 06-05-2009, 01:01 PM   #2
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default

What happens when you try to send a message? Does it give a red X. If so, open the message and list what it shows next to Status.

Off topic - Nice to see a local BES admin around. Lancaster's my old stomping grounds
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 06-05-2009, 01:20 PM   #3
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

See here:
KB04707 - Unable to send email messages because Send As permission has been revoked - Port3101.org : Your BES Connection

and here:
AdminSDHolder - or where did my permissions go? - Port3101.org : Your BES Connection
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 06-05-2009, 01:22 PM   #4
rleabhart
New Member
 
rleabhart's Avatar
 
Join Date: May 2009
Location: Lancaster, PA
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 12
Default

Yes I get the red X. Message Status: Desktop email program unable to submit message.
Offline  
Old 06-05-2009, 01:36 PM   #5
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by rleabhart View Post
Yes I get the red X. Message Status: Desktop email program unable to submit message.
See the two KB articles I linked to above.
I can almost guarantee that your issue and resolution is contained within.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 06-05-2009, 02:11 PM   #6
rleabhart
New Member
 
rleabhart's Avatar
 
Join Date: May 2009
Location: Lancaster, PA
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 12
Default

Thanks for the help. i'll check them out
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


New Sealed  AB 2080-MEMBAK-RTC Memory Backup Data Log Recipe High Accuracy RTC picture

New Sealed AB 2080-MEMBAK-RTC Memory Backup Data Log Recipe High Accuracy RTC

$278.93



NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In picture

NEW Original Allen Bradley 2080-MEMBAK-RTC Memory Module With RTC Plug-In

$291.75



National Carwash MEMORY CARD/256MEG DDR333 24986-003 picture

National Carwash MEMORY CARD/256MEG DDR333 24986-003

$250.78



Allen-Bradley 1772-MEB Memory Module picture

Allen-Bradley 1772-MEB Memory Module

$266.18



Allen Bradley 1764-MM2 /A MicroLogix 1500 16 KB Memory Module, BRAND NEW picture

Allen Bradley 1764-MM2 /A MicroLogix 1500 16 KB Memory Module, BRAND NEW

$279.99



NEW Original 2080-MEMBAK-RTC2 AB Micro800 Memory Module 4MB RTC Plug-In picture

NEW Original 2080-MEMBAK-RTC2 AB Micro800 Memory Module 4MB RTC Plug-In

$285.01







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.