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Old 04-02-2009, 09:30 PM   #1
mjbanks
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Default BIS Doesn't Recognize Google Apps Email

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I have 2 Google Apps domains that I am using up with my Bold on AT&T (BIS). With BIS 2.6 and Gmail using IMAP, I wanted to remove and re-add my accounts to take advantage of syncing read mail status back to the server.

I setup the first email account/domain with no problem. It was immediately recognized at being a Gmail/Google Apps account and was setup accordingly and emails are immediately pushed to my Bold. The other domain, though, is not recognized at Gmail/Google Apps. I put in the username/password and it sits at "processing" for a while and then says it's unable to configure the account and I have to set it up manually. When I do this, the email is not pushed immediately and there is a 10-15 minute delay.

However, BOTH domains were recognized at Gmail when I initially set them up back in November 2008 when it was using POP.

Is there any way I can get BIS to recognize this domain as being with Google Apps so I can get push email on my BlackBerry Bold like other Google Apps domains?

Thanks,
Matt
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Old 04-05-2009, 09:18 AM   #2
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Bumping to see if anyone has any ideas.
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Old 04-05-2009, 11:15 AM   #3
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Be sure the MX records for your domains are set to google's network. You'll find it under your domains settings in google apps.
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