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Old 11-06-2008, 01:31 PM   #1
manz619
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Exclamation No Internet, Picture Messaging on BB 8320

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Hi

I really need your help.

I recently purchased a Blackberry 8320 curve Emerald off Ebay.

It was locked to the network Orange and have recently unblocked it so I can put in my O2 sim card.

Now that everything works I have found out that I don't have any picture messaging, email or any internet on the BB.

I phoned up O2 and she said that BB are always on contract and thats why I haven't got the services. I then said it was an original Orange phone and she said that even if I were to get an Orange contract it wouldn't be guranteed that I would get the picture messaging and the internet as the the services still might be on Orange.

I'm at my wits end now.

It cannot be that the amount of people that by unblocked BB off Ebay cannot have picture messaging and the internet?????

Can anyone help me with this at all?

Manny

xxxxxxxxxxx
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Old 11-06-2008, 01:33 PM   #2
jsconyers
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Welcome to the forums.

Do you have a BlackBerry Data plan on your account?

What do I need a Data Plan for? - BlackBerryFAQ
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Old 11-06-2008, 01:37 PM   #3
manz619
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No, where do I get that from?

And how much is it going to cost?

xxxxx
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Old 11-06-2008, 01:39 PM   #4
jsconyers
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That will explain why you're not able to access the browser or receive email. Your carrier will have to add that to your account. As for the cost, I am not sure. I am not familiar with O2 and their data plans. Your best bet would be to contact them and ask them about their BB Data rates, or check their website.
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Old 11-06-2008, 01:41 PM   #5
manz619
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But would it work with my unblocked (used to be on the Orange network) Blackberry?
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Old 11-06-2008, 01:43 PM   #6
jsconyers
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If the device has been unlocked and you are able to use it on another carrier, you shouldn't have an issue AFAIK.
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Old 11-06-2008, 01:47 PM   #7
manz619
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Ok, thanks for the help so far.

I will go to my carrier O2 tomorrow and see what I can do.

xxx
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Old 11-06-2008, 02:11 PM   #8
manz619
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Can anyone tell me why the word "edge" is in the right hand corner of my BB?
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Old 11-06-2008, 02:20 PM   #9
jsconyers
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That is basically letting you know if you have data coverage or not. If it is in capital letters EDGE then you have data coverage, lowercase edge is no data coverage.

Enhanced Data Rates for GSM Evolution - Wikipedia, the free encyclopedia goes over it in more detail.
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