[Shaf-nyc]

My BB 8800 application loader version is v4.2.1.115 (Platform 2.3.0.87); I want to update this software to version 4.5.0.55 release 81. I'm still having problem updating the latest software by deleting vendor.xml file. There is nothing wrong on USB cable. After I open the Desktop Manager, I connect the BB 8800 with USB; it shows the BB pin on Desktop Manager. Application loader doesn't pops up automatic. After I click Application loader it shows welcome to the application wizard, retrieves device application selection. It complete the application wizard, box shows "no actions are required". At the end msg shows loading application was successful. Actually it didn't update the latest software on the phone.

I would appreciate for any advice updating the software. Thanks.

[wu-wei]

Wirelessly posted (8800)

Try the latest version of the Desktop Manager - 4.5.

[Shaf-nyc]

I've already latest version of the Desktop Manager 4.5.0.15

[wu-wei]

Wirelessly posted (8800)

Are you using a USB hub? Try a direct USB connection to avoid any power problems.

[mikeduffy13]

Of course another bb newb having the same problem.

-4.6.0.12 Desktop Manager
-2.2.196 Sprint OS installed on PC
-Have deleted vendor.xml
-.alx and .cod are in the same directory
-app list is populated in desktop manager when app loader is started

...help : (

[nj_bb_user]

I've had a similar problem in the past. Do a windows search of the vendor.xml file. Apparently there is another folder it can be in in addition to the usual program files/common files/rim/app loader folder. Just be sure to delete whatever "vendor.xml" file (blackberry related of course) windows search pulls up.