I was kind of surprised, but the call was aimed toward Blackberry users. Just wanted to know how I liked the Blackberry, the service, etc. I told him that I love the BB, but Nextel service leaves a lot to be desired as of the last 12 months or so. Explained some network problems that I constantly have in my area.
I don't know if they actually do "care" as much as he says they do, but he explained to me that if you are having constant problems in an area to please report it (for NEXTEL ONLY) via the following link:
http://www.nextel.com/en/support/network_trouble.shtml
Provide as much detail as possible.
Including exact addresses where you experienced the problem
While I think everyone knows most of these shortcuts, he also sent me this file. Some of you may want it, so here it is!