[kalypsoman]

We are running BES for Exchange, with 7290 devices, all Inbox subfolders are redirected to the handhelds, but some of the users, who have Outlook desktop rules to direct incoming emails into subfolders, are getting those emails in their BB inbox instead of their respected subfolders. Is there any way to fix that?

I appreciate any help. Thanks

[aristobrat]

On their BBs, is Messages > Options > General Options > Hide Filed Messages set to Yes?

[kalypsoman]

Hide File Message is set to No. Can I change this option from the BES?