[WT500]

Hello BB forum, - hope someone can shed some light on this one...

Ive read other posts regarding bricked and nuked BB's / 8120's / Pearls and tried the suggestions..

So far my situation is, - I tried to un-install a twitter prog from the handset, and it needed to restart.

Since it switched off for that restart, it has been dead,
- No red flashing LED
- No white screen or 507 or any screen activity
- Using the apploader I get as far as 'Wait for device initialization'
- I have DM version 5.0 installed on XP, and have the latest handset version ready to go on to it, dowloaded from BB

- The handset is recognised as a usb device 'Blackberry Smart phone' and thats about my lot.. no other apparent signs of life,
Battery voltage is 3.74v, so not too bad there..

All ideas and suggestions v much appreiciated..

Cheers
Will

[dankarlinski]

Wirelessly posted (White and Nerdy)

Plug it into the computer without a battery installed. Post back what happens

[WT500]

Hi dankarlinski,

Thanks for the quick response, - without the battery, its the same results,

- ie: unable to go beyond 'waiting for device initialization'

Ive also just tried DM v4.7 and using a desktop PC, - (was previously trying on a laptop.. also no improvement.
Cheers
Will

[dankarlinski]

Wirelessly posted (White and Nerdy)

So, to confirm, whether you plug it into the wall or compy(using any usb port), and whether or not the battery is in, you get no screen flash, red light etc?

[WT500]

Hi dankarlinski,
Yep, thats correct... no screen flash, red light etc, - my worry is that there is a boot rom or eeprom that has become corrupt..
I have also tried JL_cmder to get any kind of response/reaction.. but again nothing
Cheers
Will

[dankarlinski]

Wirelessly posted (White and Nerdy)

Well, as far as I know, you cannot access the eeprom without a specific program. This program is illegal to have as it is a RIM leak. We cannot mention it, but I can tell u it is out there if u really want to try it

[BB-Tech support]

Originally Posted by WT500

Hello BB forum, - hope someone can shed some light on this one...

Ive read other posts regarding bricked and nuked BB's / 8120's / Pearls and tried the suggestions..

So far my situation is, - I tried to un-install a twitter prog from the handset, and it needed to restart.

Since it switched off for that restart, it has been dead,
- No red flashing LED
- No white screen or 507 or any screen activity
- Using the apploader I get as far as 'Wait for device initialization'
- I have DM version 5.0 installed on XP, and have the latest handset version ready to go on to it, dowloaded from BB

- The handset is recognised as a usb device 'Blackberry Smart phone' and thats about my lot.. no other apparent signs of life,
Battery voltage is 3.74v, so not too bad there..

All ideas and suggestions v much appreiciated..

Cheers
Will

Call service provider and if under the warranty request RIM support


BB Tech support for North America

[WT500]

Thankyou for the response BB Tech Support,

After hunting around, I realised the handset is just inside its 90day warranty from the supplier, (it was a sim free purchase), luckily they are happy to organise a replacement. Big Phew.

[BB-Tech support]

Originally Posted by WT500

Thankyou for the response BB Tech Support,

After hunting around, I realised the handset is just inside its 90day warranty from the supplier, (it was a sim free purchase), luckily they are happy to organise a replacement. Big Phew.

RIM care about ther customers well. I am happy that you got replacemant

[shashib76]

Originally Posted by dankarlinski

Wirelessly posted (White and Nerdy)

Plug it into the computer without a battery installed. Post back what happens

I tried to plug it in without a battery and it started showing me the white screen with a symbol that battery is not connected. Could you please help me with this.