My 8320 UMA was working perfectly for more than a year everyday in the office it would connect to my WIFI router and all my calls were UMA and fantastic, at home, and in every Starbucks it would connect and UMA calls were perfect I had the Unlimited HotSpot Calling added for $9.99 and I was regularly burning up 3000 mins a month on UMA!! I even took the 8320 Curve to New Zealand on a trip and enjoyed effectively fee calls and data every time I met a WIFI router!
Then last week all of a sudden it doesn't like connecting and staying connected to ANY WIFI router not at Starbucks, not at home and not at the office.
I have WiFi on and preferred and the bloody thing says that it is on and connected but still shows EDGE rather than UMA and and the little Icon is yellow. If I shut off the network, the uma does show up but just as "uma" rather than the usual "UMA"...
I am running:
8320 (EDGE, WiFi)
v4.5.0.124 (Platform 2.7.0.92)
Here is the Diagnostic report:
Quote:
-----
Wi-Fi
Current Profile: XXXXXXXXXXXX
SSID: XXXXXXXXXXXX
AP MAC Address: 00:90:4B:E5:5E:34
Security Type: Pre-Shared Key (PSK)
Association: Successful
Authentication: Successful
Local IP Address: 192.168.2.2
Signal Level: -31 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 7
Pairwise Cipher: TKIP
Group Cipher: TKIP
Gateway Address: 192.168.2.1
DHCP: Successful
Primary DNS: 192.168.2.1
Secondary DNS: 0.0.0.0
DNS suffix: router
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate:
Software Token:
L3 Auth:
VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: Error: Link down.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts:
Certificate:
Software Token:
UMA
Connection Pref.: Wi-Fi Preferred
UMA Wi-Fi Available: Successful
Connection: Error
Error Code: W004
Status: ISP error. DNS server cannot be reached.
Reg. UNC Address:
Registration: Error
Authentication: Error
Serving UNC Address: punc.t-mobileuncs.com:14001 Security Gateway Address: psgw.t-mobilesgws.com Cell Info.:
Cell. handover to UMA failures: 0
Cell. rove-in failures: 0
BlackBerry Infrastructure
Address Used: //204.187.87.88:443
IP Used:
Connecting: Trying...
Authenticating router: N/A
Authenticating server: N/A
Last Contact At:
|
Anyone have a clue what has happened?
I have tried a battery pull, actually several, I have tried resetting a router, turning off the WiFi, renewing the host routing table with a restart, deleting the WiFi profile and all the other things i could think of...
Help!
Cameron