[75538]

does anyone know how to activate my right convenience key. it does not work. i would like start QL with it, but it doesn't work neither with QL nor camera nor anything else. left key does work and the right key works some time ago, but now it does not.

nb

[aiharkness]

Wirelessly posted (8820)

Have you tried a battery pull?

Is the blackberry still under warranty?

[75538]

yes, it is under warranty and it's defect I think - nb

[aiharkness]

Personally, if it's under warranty, I wouldn't do anything more than a battery pull as far as troubleshooting. If you haven't gotten it wet or beat the heck out of it, I'd exchange it.

[TheBigNewt]

you have to push the right conv key a lot harder than the left. If you push lightly it activates the screen light, you have to push harder to bring up the program. I put QuickLaunch on the left for that reason. The new version 2.0 came out on Monday btw. If you bought it after April 1 you get it free, otherwise it's $2. Go to MobiHand for the deal and sign into your account.

[david9962000]

Mine is the same, I have to push the right one harder than the left one.

[75538]

thank you very much for help. now I push the right conv key harder than the left and it works. great.
I have QL 2.0. it's great too. I'm a lefty and the right conv key is easier for me, but it's harder to push as I can see now. I have to try it out. - nb