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Search took 0.02 seconds. Search: Posts Made By: alm1
Forum: BES Admin Corner 05-30-2006, 10:49 AM
Replies: 0
Views: 885
Posted By alm1
MS06-019 and hot fixes

Has anyone applied the Microsoft patch?

It says somewhere in the documentation that if you have exchange SP2 you shouldnt have any problems with the permissioning.

Anyone tested this out yet?
Forum: BES Admin Corner 05-04-2006, 06:55 AM
Replies: 2
Views: 4,999
Posted By alm1
Out of office assistant

Any one help with this one?

WHen one of the users at our company sets his out office from his blackberry to on, it is overwritten with the old one from his outlook profile.
I have removed him...
Forum: BES Admin Corner 04-11-2006, 01:09 PM
Replies: 15
Views: 5,140
Posted By alm1
thank you!

thank you!
Forum: BES Admin Corner 04-11-2006, 12:28 PM
Replies: 15
Views: 5,140
Posted By alm1
Do you happen to have that KB number to hand...

Do you happen to have that KB number to hand jibi? I did a search of the blackberry support site but couldnt find it.
Im wondering what version i should be seeing for my current version is the...
Forum: BES Admin Corner 04-11-2006, 09:23 AM
Replies: 18
Views: 3,578
Posted By alm1
actually i would scrap my old comment. for some...

actually i would scrap my old comment. for some reason during the migration from 5.5 i think our exchange admin added full control at a server level rather than at doain
Forum: BES Admin Corner 04-11-2006, 09:11 AM
Replies: 18
Views: 3,578
Posted By alm1
Just to add something in here. If i go to ESM,...

Just to add something in here. If i go to ESM, then administrative groups i have given BESAdmin view only administration in the delegate control wizard. When i then go an individual server in the...
Forum: BES Admin Corner 04-10-2006, 07:08 AM
Replies: 2
Views: 970
Posted By alm1
the majority of the people in our company with...

the majority of the people in our company with blackberries dont actually control there calendar. the have secretaries who do that for them, hence she doesnt want hers and their calendars filled with...
Forum: BES Admin Corner 04-10-2006, 03:52 AM
Replies: 2
Views: 970
Posted By alm1
Filtering Meeting requests

Our COO has decided that no-one should receive meeting requests of there blackberry devices, only on in their email client.

Does anyone know a global filter that will hold all meeting requests. I...
Forum: BES Admin Corner 04-10-2006, 03:46 AM
Replies: 15
Views: 2,603
Posted By alm1
Not sure if this a bit obvious or i have misread...

Not sure if this a bit obvious or i have misread something but you could try in message options delete on mailbox and handheld...
Forum: BES Admin Corner 04-07-2006, 03:18 AM
Replies: 4
Views: 1,049
Posted By alm1
Well still not sure what actually happened. did...

Well still not sure what actually happened.
did a reboot and all services disappeared. Re-installed from scratch and was working fine. Once again tried to install service pack, but instead of...
Forum: BES Admin Corner 04-06-2006, 01:12 PM
Replies: 4
Views: 1,049
Posted By alm1
SP4 Install gone horribly wrong.

Just attempted to install sp4 on my BES for exchange.
It went almost the entire way through then stopped and said
"you dont ahve permission to install system services" and began to rollback.
I...
Forum: General Legacy Device Discussion 04-06-2006, 12:08 PM
Replies: 11
Views: 2,148
Posted By alm1
Ive found that if you go into the BES, disable...

Ive found that if you go into the BES, disable the wireless synchorinastion in the PIM SYNC tab for the user, restart the handheld and then reactivate the wireless synch. Worked for me.
Forum: BES Admin Corner 02-13-2006, 08:42 AM
Replies: 1
Views: 1,508
Posted By alm1
Help with 5.5 migration

This is kind of urgent so any help would be greatly appreciated.

Our BES is currently quite flakey (activations not working wirelessly calendar issues all over the shop) but we are trying to...
Forum: BES Admin Corner 02-09-2006, 01:36 PM
Replies: 11
Views: 21,780
Posted By alm1
Nomis If you have a specific error like that i...

Nomis
If you have a specific error like that i suggest searching here, blackberry.com and google before wiping the device as dev has suggested. Thats quite an extreme step.

if you have no luck i...
Forum: BES Admin Corner 02-06-2006, 03:27 PM
Replies: 2
Views: 980
Posted By alm1
Thanks for the help Doug. Worked fine

Thanks for the help Doug.
Worked fine
Forum: BES Admin Corner 02-01-2006, 02:53 PM
Replies: 2
Views: 980
Posted By alm1
Advanced Deletes?

Hi All

Our CIO secretary has been deleting all of her bosses meeting requests. So the CIO has 600 unread messages, most being meeting requests and emails that the sec has dealt with. I have...
Forum: BES Admin Corner 02-01-2006, 02:48 PM
Replies: 1
Views: 1,133
Posted By alm1
If you have the spare time i would export his...

If you have the spare time i would export his calendar from outlook, delete the entrie calendar and see if he still has the issue. That would confirm the corrupt entry theory. We ahve seen this quite...
Forum: BES Admin Corner 01-26-2006, 07:16 AM
Replies: 5
Views: 1,298
Posted By alm1
I have had the same thing happen here. When i...

I have had the same thing happen here. When i send them out sometime there is a lag and i send them again thinking that the user wont get them. They often seem to get lost in services here. and when...
Forum: BES Admin Corner 01-26-2006, 07:11 AM
Replies: 6
Views: 1,379
Posted By alm1
Thanks BES-HH. Great find

Thanks BES-HH.

Great find
Forum: BES Admin Corner 01-25-2006, 01:28 PM
Replies: 4
Views: 1,208
Posted By alm1
i dont think upgrading the firmware will help. ...

i dont think upgrading the firmware will help.
This happens to us when users have no network coverage for a time, then when they get coverage again all there emails rush through. Unfortunately...
Forum: BES Admin Corner 01-18-2006, 02:02 PM
Replies: 1
Views: 1,195
Posted By alm1
"available offline" bookmarks

Hi All

Can anyone shed some light on available offline bookmarks?
I've done hard resets and the data is still there whilst browsing it offline.

We are looking at using these available offline...
Forum: BES Admin Corner 01-18-2006, 12:22 PM
Replies: 7
Views: 1,883
Posted By alm1
Thanks. It does seem to be roughly 20 minutes...

Thanks.
It does seem to be roughly 20 minutes though.

However our server sits on sub 5% CPU all the time.
Why does it take so long?

Im surprised this can't be changed actually.
I mean we...
Forum: BES Admin Corner 01-18-2006, 11:46 AM
Replies: 7
Views: 1,883
Posted By alm1
Time taken for delete in outlook to disappear on handheld

Hi all

Does anyone have an exact time it takes, or how often the service polls to delete the emails from the handheld after they have been deleted in outlook

Mine seems to do it every 5 - 10...
Forum: BES Admin Corner 01-16-2006, 01:05 PM
Replies: 4
Views: 1,079
Posted By alm1
Theres a few things you can check. Make sure...

Theres a few things you can check.

Make sure in BES that the user has redirection enabled.
If the device is cradled, make sure that you dont have disable redirection whilst cradled enabled
Make...
Forum: BES Admin Corner 01-16-2006, 12:59 PM
Replies: 23
Views: 27,389
Posted By alm1
Sometimes it does sit there for a long time...

Sometimes it does sit there for a long time especially if the server is busy.
I would check whether you have the email address correct and that the password is also correct. If it is i find a hard...
Forum: BES Admin Corner 01-16-2006, 12:47 PM
Replies: 2
Views: 1,315
Posted By alm1
The only way i think you can to this is by...

The only way i think you can to this is by getting the user to view his inbox rather than his messages. All incoming messages appear in the default view as far as i can tell. Pretty sure this is by...
Forum: BES Admin Corner 01-13-2006, 03:41 AM
Replies: 3
Views: 1,130
Posted By alm1
Hi In theory it shouldn't matter at all what...

Hi

In theory it shouldn't matter at all what the time is set to. The timestamps that pre - population uses should mirror what exchange does. Not what time the emails arrive on the blackberry.
...
Forum: BES Admin Corner 01-12-2006, 07:43 AM
Replies: 3
Views: 1,130
Posted By alm1
Incorrect Time stamps after Activation

Hi there.

A re-occruing problem we have when doing a wireless activation and using the prepopulation option. It causes a whole lot of emails to be time stamped at the time they reach the...
Forum: General Legacy Device Discussion 01-11-2006, 12:13 PM
Replies: 16
Views: 1,505
Posted By alm1
Im not sure whether this is what you need, but if...

Im not sure whether this is what you need, but if you go into settings -> options -> browser, then set Internet as your default instead of services for your browser than you should get by. We had a...
Forum: BES Admin Corner 01-11-2006, 07:58 AM
Replies: 3
Views: 1,178
Posted By alm1
You can add Place a call on the unlock menu by...

You can add Place a call on the unlock menu by allowing it in IT Policy on the Allow Outgoing Call when locked option. You also have to enable on the handheld as far as i can remember. I think you...
Forum: BES Admin Corner 01-05-2006, 12:13 PM
Replies: 8
Views: 2,030
Posted By alm1
Not sure whether this would work. But why dont...

Not sure whether this would work. But why dont you just recreate the mailboxes and domain accounts, delete the user from BES then delete the users from AD again...
Forum: BES Admin Corner 01-05-2006, 07:34 AM
Replies: 1
Views: 956
Posted By alm1
Multiple Blackberry Users of one Exchange account

Hi All

We have a BES 4.0 domain on 5.5 (soon to be 2k3).

There are quite a few users who wish to be able to view there own Mailbox as well as viewing a shared mailbox. Similar to they have in...
Forum: BES Admin Corner 12-30-2005, 05:59 AM
Replies: 2
Views: 1,703
Posted By alm1
Wireless Activation fails - Address book

All of my wireless activation have been failing on the address book. Has anyone had the same problem?

I've tried different passwords, different blackberries, different users, different sims but...
Forum: General BlackBerry Discussion 12-23-2005, 08:12 AM
Replies: 5
Views: 1,316
Posted By alm1
Document Storage on Blackberry

Hi there

I know this has been done to death, but i can find anything that actually helps me other than the dynoplex eOffice application. Basically what we need to do is store docs on the...
Forum: General BlackBerry Discussion 12-20-2005, 12:34 PM
Replies: 9
Views: 6,115
Posted By alm1
Im just going to throw in my two cents here... ...

Im just going to throw in my two cents here...

I've found that if i create a new folder at the same level as my inbox after i have setup my blackberry on BES and then move emails to that folder...
Forum: General BlackBerry Discussion 12-20-2005, 12:28 PM
Replies: 9
Views: 6,115
Posted By alm1
double post

double post
Forum: General BlackBerry Discussion 12-19-2005, 11:37 AM
Replies: 4
Views: 1,163
Posted By alm1
I've re-posted this in the BES forum. Mods...

I've re-posted this in the BES forum.
Mods please feel free to delete it

the link to the topic in the BES forum is http://www.blackberryforums.com/showthread.php?t=22035
Forum: BES Admin Corner 12-19-2005, 07:43 AM
Replies: 11
Views: 4,362
Posted By alm1
Exporting IT Policy

I originally posted this on the General Forum, but i think ill get a better chance of getting a reply in here.

Im trying to find a way to export the IT Policy on a BES.
Does anyone know how this...
Forum: General BlackBerry Discussion 12-17-2005, 08:35 AM
Replies: 4
Views: 1,163
Posted By alm1
Export IT Policy List

Im trying to find a way to export the IT Policy on a BES.
Does anyone know how this can be done?

Or if i can set another profile become default and remove the original default policy

Cheers...
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