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Search took 0.01 seconds. Search: Posts Made By: Child of Wonder

Forum: BES Admin Corner

04-15-2008, 03:29 PM

Replies: 6

Upgrade to BES 4.1.4 for Groupwise failed

Views: 2,302

Posted By Child of Wonder

We eventually just wiped the Blackberry and...

We eventually just wiped the Blackberry and re-activated it and the issue was resolved. Hopefully that step isn't required for the other users who are on other PO's still waiting to be upgraded...

Forum: BES Admin Corner

04-15-2008, 01:40 PM

Replies: 6

Upgrade to BES 4.1.4 for Groupwise failed

Views: 2,302

Posted By Child of Wonder

We found a fix for our issue. We needed to...

We found a fix for our issue. We needed to update our Groupwise servers to 7.0.2 HP or better to allow Groupwise client 7.0.3 to work with BES. I was using 7.0.1 on the BES to communicate with...

Forum: BES Admin Corner

04-15-2008, 10:34 AM

Replies: 9

User can't get email in UK

Views: 2,089

Posted By Child of Wonder

Yes, they are.

Yes, they are.

Forum: BES Admin Corner

04-14-2008, 05:43 PM

Replies: 6

Upgrade to BES 4.1.4 for Groupwise failed

Views: 2,302

Posted By Child of Wonder

We are really at a loss here. It almost looks...

We are really at a loss here. It almost looks like BES can't use the Groupwise install to talk to the POA but I can log in through the Groupwise client just fine if I open it and give it my username...

Forum: BES Admin Corner

04-14-2008, 04:52 PM

Replies: 6

Upgrade to BES 4.1.4 for Groupwise failed

Views: 2,302

Posted By Child of Wonder

No minimum version set in Groupwise and SSL is no...

No minimum version set in Groupwise and SSL is no longer required but we get the same error.

The version of GW you are using cannot access this PO.

Now there's this in GWCO logs:

[14123]...

Forum: BES Admin Corner

04-14-2008, 04:20 PM

Replies: 6

Upgrade to BES 4.1.4 for Groupwise failed

Views: 2,302

Posted By Child of Wonder

Upgrade to BES 4.1.4 for Groupwise failed

Well, my day is just turning out to be grand. :)

I had scheduled today to upgrade our BES from 4.1.3 to 4.1.4. I read through the upgrade guide, backed up the DB and registry, and was ready to...

Forum: BES Admin Corner

04-14-2008, 01:25 PM

Replies: 9

User can't get email in UK

Views: 2,089

Posted By Child of Wonder

I'll have the user trying re-registering next...

I'll have the user trying re-registering next time he's out of the country. I'll also have him try selecting a network if necessary, but hopefully it won't come to that. I'm also going to confirm...

Forum: BES Admin Corner

04-14-2008, 10:39 AM

Replies: 9

User can't get email in UK

Views: 2,089

Posted By Child of Wonder

What do you mean "re-register?" Sorry if these...

What do you mean "re-register?" Sorry if these seem like basic questions but this Blackberry stuff just got forced into my lap and I'm still learning a lot about them.

Roaming should be enabled...

Forum: BES Admin Corner

04-14-2008, 09:12 AM

Replies: 9

User can't get email in UK

Views: 2,089

Posted By Child of Wonder

User can't get email in UK

Had something odd happen this past week. Two of my BB users went to London and tried using their BBs. One of them had no issues while the other couldn't get any email at all.

According to the BB...

Forum: BES Admin Corner

03-25-2008, 11:25 AM

Replies: 8

Cannot get 8830 to activate to BES

Views: 2,803

Posted By Child of Wonder

Ah.... I tried activating my own email instead of...

Ah.... I tried activating my own email instead of the VP's I was trying and that worked. While it was activating I saw the RIM email you mentioned show up in my Groupwise email briefly. Then I...

Forum: BES Admin Corner

03-25-2008, 10:39 AM

Replies: 8

Cannot get 8830 to activate to BES

Views: 2,803

Posted By Child of Wonder

I'm on the phone with Verizon now and they say...

I'm on the phone with Verizon now and they say the lines are provisioned correctly.

Forum: BES Admin Corner

03-25-2008, 10:24 AM

Replies: 8

Cannot get 8830 to activate to BES

Views: 2,803

Posted By Child of Wonder

What's the subject of the message? I've got...

What's the subject of the message?

I've got an email from Verizon and one from Blackberry with the subject "Registration" but I'm not seeing an attachment.

If these 3 phones don't have the...

Forum: BES Admin Corner

03-25-2008, 10:14 AM

Replies: 8

Cannot get 8830 to activate to BES

Views: 2,803

Posted By Child of Wonder

Cannot get 8830 to activate to BES

I'm running a BES with 5 users activated so far. We purchased the SB license and 5 more CALs and are attempting to activate another 3 users for a total of 8.

The 5 existing users can access their...

Forum: BES Admin Corner

01-30-2008, 02:26 PM

Replies: 23

Blackberry not sync'ing address book with BES

Views: 50,394

Posted By Child of Wonder

Yes, I had this set. I just went ahead and...

Yes, I had this set.

I just went ahead and wiped the phones, removed their user accounts and re-added them, then re-activated their phones and that fixed it.

The only problem I'm having now is...

Forum: BES Admin Corner

01-29-2008, 05:04 PM

Replies: 23

Blackberry not sync'ing address book with BES

Views: 50,394

Posted By Child of Wonder

Does anyone have any other suggestions? I've...

Does anyone have any other suggestions? I've assigned each user's Address Book to their BES account but they still can't lookup any entries from their Address Book, only other users in Groupwise.
...

Forum: BES Admin Corner

01-28-2008, 05:46 PM

Replies: 23

Blackberry not sync'ing address book with BES

Views: 50,394

Posted By Child of Wonder

Shoot... I just tried deleting, waiting 5 mins,...

Shoot... I just tried deleting, waiting 5 mins, undeleting, then resending the Service Book from BES but no dice. Users can search for other users in Groupwise but their own calendars of user's...

Forum: General BlackBerry Discussion

08-02-2006, 01:30 PM

Replies: 8

Checking POP3/SMTP email

Views: 2,339

Posted By Child of Wonder

Unless I'm misreading the FAQ, I don't think it...

Unless I'm misreading the FAQ, I don't think it is or I'm not understanding it fully.

It seems the options are to either:

1. Install a 3rd party client on the Blackberry to download messages...

Forum: General BlackBerry Discussion

08-02-2006, 10:36 AM

Replies: 8

Checking POP3/SMTP email

Views: 2,339

Posted By Child of Wonder

Checking POP3/SMTP email

I have never used a Blackberry and my boss is considering purchasing one so he can access our email from anywhere. We currently run a POP3/SMTP Linux server for email.

I've been doing research...

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