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Forum: General BlackBerry Discussion

12-18-2007, 04:44 PM

Replies: 2

Desktop Manager password prompt

Views: 3,376

Posted By tdigitee

Thanks

Glad to hear it's not just us :smile:

Forum: General BlackBerry Discussion

12-14-2007, 09:46 AM

Replies: 0

Uncaught exceptions after enabling Content Protection

Views: 5,880

Posted By tdigitee

Uncaught exceptions after enabling Content Protection

Hi,

I have another question relating to Content Protection, which we recently enabled (Strong) on some 8800c/8700c/7130c devices for testing prior to enterprise-wide rollout. For the first couple...

Forum: General BlackBerry Discussion

12-14-2007, 09:20 AM

Replies: 2

Desktop Manager password prompt

Views: 3,376

Posted By tdigitee

Desktop Manager password prompt

Hello all,

We recently enabled Content Protection (Strong) on a number of Blackberry 8700c/7130c devices as part of a pilot test. This week, as part of a migration to Exchange 2007, users were...

Forum: BES Admin Corner

08-13-2007, 01:55 PM

Replies: 1

BES and Wireless PIM/message sync

Views: 945

Posted By tdigitee

BES and Wireless PIM/message sync

Hello,

We are currently running BES 4.1.3 with an Exchange 2003 infrastructure. No MDS or IM, just Desktop Manager with wireless Calendar sync and message delivery. We have finally received...

Forum: BES Admin Corner

03-09-2007, 09:16 AM

Replies: 7

DST2007Query.exe won't create CSV

Views: 1,470

Posted By tdigitee

Figured it out

The reason it wasn't creating the CSV was that the account couldn't write the file locally. I then tried it while logged in as a domain admin and it worked fine. sigh, sorry for the confusion.

Forum: BES Admin Corner

03-08-2007, 12:11 PM

Replies: 1

Software config = "Policy settings have changed"?

Views: 2,071

Posted By tdigitee

Software config = "Policy settings have changed"?

Hello all,

We are in the throes of DST patching like the rest of you. Our environment is BES 4.1 SP2 on Exchange, just under 500 users. Using Cingular 8700/7130/7100/72xx blend, all flavors of 4.x...

Forum: BES Admin Corner

02-27-2007, 05:07 PM

Replies: 7

DST2007Query.exe won't create CSV

Views: 1,470

Posted By tdigitee

DST2007Query.exe won't create CSV

Hi all,
We have two Exchange-based BESes, both 4.1.x (test BES is SP3, production BES is SP2). Last week I successfully used the query tool to check the test BES (even though the results were...

Forum: BES Admin Corner

02-27-2007, 04:59 PM

Replies: 8

RIM has out sourced there DST calls to a call center in Austin Texas

Views: 1,462

Posted By tdigitee

Yes, had to call 3x today as they kept dropping...

Yes, had to call 3x today as they kept dropping my calls or failing to return calls...painful.

Forum: General Legacy Device Discussion

10-31-2006, 10:55 AM

Replies: 1

8700c - Security wipe to enable EA?

Views: 1,990

Posted By tdigitee

8700c - Security wipe to enable EA?

Hello all,

We have recently noticed an issue with our 8700c (cingular) devices wherein Enterprise Activation won't start/complete - it either gets stuck indefinitely at "Activating..." or gets to...

Forum: BES Admin Corner

09-25-2006, 12:24 PM

Replies: 17

Upgrading BES 4.1.0.40 to SP2

Views: 3,867

Posted By tdigitee

BES 4.1 SP2 upgrade success!

Following up, the upgrade to SP2 went fine. I'd back up the DB, CALs, SRP info beforehand per RIM's recommendations, and the upgrade itself was simple.

I hadn't realized each user would have IT...

Forum: BES Admin Corner

09-22-2006, 08:51 AM

Replies: 17

Upgrading BES 4.1.0.40 to SP2

Views: 3,867

Posted By tdigitee

Thanks all for your help. Am going to upgrade to...

Thanks all for your help. Am going to upgrade to SP2 tomorrow and will report back next week with how it went.

I posted this in another thread as apparently there is a known issue in some cases...

Forum: BES Admin Corner

09-22-2006, 08:47 AM

Replies: 51

BES 4.1 SP2 for Microsoft Exchange - Now Available

Views: 56,197

Posted By tdigitee

KB article re SP2 upgrade failure

Just talked to RIM about this and they sent me the following (sorry about the "click here for 103302.sql file" as they didn't provide links):

Problem
You try to upgrade the BlackBerry Enterprise...

Forum: BES Admin Corner

09-20-2006, 12:24 PM

Replies: 17

Upgrading BES 4.1.0.40 to SP2

Views: 3,867

Posted By tdigitee

Wired EA

Thanks! Do you know under what circumstances those older OS users may need to recradle? RIM seemed to suggest that they would not if they had the newer Desktop Manager builds (post-3.6.2) as their...

Forum: BES Admin Corner

09-20-2006, 10:13 AM

Replies: 17

Upgrading BES 4.1.0.40 to SP2

Views: 3,867

Posted By tdigitee

Upgrading BES 4.1.0.40 to SP2

Hi all,

We are planning to upgrade our BES 4.1.0.40 server (for MS Exchange, MSDE DB) to SP2 this weekend and I'm trying to make certain we go about the process correctly, paying especial...

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