[cheerful]

I have 8310 with OS 4.2, AT&T service and BES. It runs fine for several months.

I installed Desktop Manager 4.5 on a laptop to use it as a mass storage drive. After that, it runs into an application error and needs to reset. Then I got the following errors:

uncaught exception: java.lang.NullPointerException

uncaught exception: applicationregistry.waitfor (reference number) timeout

There is no email on the device. The phone does not ring either!

The desktop software can no longer recognize the device for sync.

What went wrong and how can I get things back in order?

Thanks!

[JSanders]

Start with a powered-on battery-pull reboot.

[Brad4d]

This happened to me a few weeks ago... couldnt solve the problem so i just did a wipe. Are you using any 3rd party themes?

[Brad4d]

Heres my thread... it didnt help me much.

http://www.blackberryforums.com/gene...2147-help.html

[JSanders]

Your thread title there was "Help!". You might try to be a bit more intriguing in your title choice next time.

[Brad4d]

Hahaha well I was pretty desperate as I couldnt do much without Messaging or Email... lol

[cheerful]

No 3rd party software or theme. BB theme. Pulled the battery many times. Interesting, browser and internet is fine. I get indicator that I have email but can't read them. Phone is not ringing.

[raven71]

Wirelessly posted (8310 Curve)

Can you resend service books for starters

[cheerful]

How do i resend service books? And which one?

[raven71]

Wirelessly posted (8310 Curve)

Ok 2 ways if you are able to go to e-mail setup on your BB and log in to your service provider. Then at the bottom there is a link to re send service books

The other way is on the computer. Same deal go to the service provider site. Log in with your user name and PW.
Find the link to re send service books.
Now I would also see if you need to repair the manager you use. Look at add remove programs and if you use XP then press the remove. It will come up to either add-remove or repair.
Try repair first and see if it helps. Roxio is a PITA if you have it with the manager. Sometimes it gives problems

[cheerful]

Sorry I misread. Just did that on ATT website. How do I know if the service book is received?

Thanks!

[raven71]

Wirelessly posted (8310 Curve)

You should get a reply on your phone e-mail saying your phone has been registered.

[bcinelli]

I ran into similar problems with errors like that... pulls did nothing for me.

I upgraded to new OS .. haven't looked back since

[raven71]

Wirelessly posted (8310 Curve)

I agree about going to 4.5.0.52 or 69. Still I would do it from a clean wiped BB with a re install of the Manager.

[cheerful]

No email received. Reboot, same problem.

[cheerful]

BB has not released 4.5 for my language so I have been waiting...