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Old 09-27-2008, 09:21 PM   #1
Medic48
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Default MMS/4.6.0.147/Rogers/Unable to connect to WAP

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Hello,

Has anyone had any problems sending an MMS message.

While attempting to send an MMS, I received the following error:
Unable to send message
When I click on details, I see the following:
Failed to connect to WAP.

Has anyone had any problems connecting to WAP for MMS sending &/or is there a fix?

Thanks,
--Phil
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Old 09-27-2008, 11:20 PM   #2
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Check two items.

1. Options > Advanced > Service Book. Do you see two MMS service books listed there?

2. Options > Advanced > TCP. You have your Regers APN entered there?
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Old 09-27-2008, 11:51 PM   #3
Medic48
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Quote:
Originally Posted by JSanders View Post
Check two items.

1. Options > Advanced > Service Book. Do you see two MMS service books listed there?

2. Options > Advanced > TCP. You have your Regers APN entered there?
Hey JSanders,

Thanks for the reply.

Under Service Books the following are here for MMS:
- MMS Client 1.2 [MMS]
- Rogers MMS [WAP]

For TCP the following is in place:
- APN:
- Username for APN:
- Password for APN:

Thanks,
--Phil
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Old 09-28-2008, 12:06 AM   #4
Medic48
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Additional information:

Issue is constant, occuring with Wi-Fi on and off.
Issue also occurs constantly in 3G, EDGE and GPRS.

Thanks,
--Phil
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Old 09-28-2008, 04:30 AM   #5
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Default

Quote:
Originally Posted by Medic48 View Post
Hello,

Has anyone had any problems sending an MMS message.

While attempting to send an MMS, I received the following error:
Unable to send message
When I click on details, I see the following:
Failed to connect to WAP.

Has anyone had any problems connecting to WAP for MMS sending &/or is there a fix?

Thanks,
--Phil
I had the same issue with .147 Wap wasn't working at all! After update to .150 everything is working normally!
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Old 09-28-2008, 09:05 AM   #6
carsmovies
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What size of mms are you trying to send cause I've discovered that the bold is not resizing the pics to fit within mms parameters. Therefore is you take a 2mp pic it fails to send but if you take a smaller pic it will send. It's problem regardless of whether you're running 147 or 150.

Last edited by carsmovies; 09-28-2008 at 09:06 AM..
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Old 09-28-2008, 09:08 AM   #7
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you can add the APN if you like... which for rogers is internet.com no username and no password
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Old 09-28-2008, 10:57 AM   #8
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Quote:
Originally Posted by Cory Scheuer View Post
you can add the APN if you like... which for rogers is internet.com no username and no password
Unfortunately that doesn't solve the problem.
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Old 09-28-2008, 01:27 PM   #9
Medic48
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Wirelessly posted

Quote:
Originally Posted by Cory Scheuer
you can add the APN if you like... which for rogers is internet.com no username and no password
Tried adding the APN as instructed and still receiving issue.

--Phil
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Old 09-28-2008, 01:31 PM   #10
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Wirelessly posted

Quote:
Originally Posted by carsmovies
What size of mms are you trying to send cause I've discovered that the bold is not resizing the pics to fit within mms parameters. Therefore is you take a 2mp pic it fails to send but if you take a smaller pic it will send. It's problem regardless of whether you're running 147 or 150.
Is there a way to resize the picture or do I have to retake?

--Phil
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Old 09-28-2008, 01:35 PM   #11
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Wirelessly posted

The smaller size did it. Now, is there a way to send the larger pictures or force the bb to resize?

Thanks,
--Phil
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Old 09-28-2008, 02:23 PM   #12
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Quote:
Originally Posted by Medic48 View Post
Wirelessly posted

The smaller size did it. Now, is there a way to send the larger pictures or force the bb to resize?

Thanks,
--Phil
I don't think you can do either from on your bold. You either need to take the pic in the smaller size to begin with or send it either through bb mess, email or msn.

It was suggested to me by a RIM employee that it might work on the original Rogers 125 OS but I'm not prepared to go back to find out so someone that is still running 125 on Rogers should take a pic in full 2mp mode and try tosend as mms and let us know if it works.

Last edited by carsmovies; 09-28-2008 at 02:26 PM..
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Old 09-29-2008, 02:38 PM   #13
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Quote:
Originally Posted by carsmovies View Post
I don't think you can do either from on your bold. You either need to take the pic in the smaller size to begin with or send it either through bb mess, email or msn.

It was suggested to me by a RIM employee that it might work on the original Rogers 125 OS but I'm not prepared to go back to find out so someone that is still running 125 on Rogers should take a pic in full 2mp mode and try tosend as mms and let us know if it works.
I am still running 125 on Rogers, I just sent myself a pic on Large (1600x1200) and it worked fine.

I don't often send MMS so I am wondering if I should upgrade to 147, or wait for the official Rogers update release.

Anyone know when that may happen?

Last edited by pvantienen; 09-29-2008 at 02:40 PM..
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Old 09-29-2008, 03:08 PM   #14
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Quote:
Originally Posted by pvantienen View Post
I am still running 125 on Rogers, I just sent myself a pic on Large (1600x1200) and it worked fine.

I don't often send MMS so I am wondering if I should upgrade to 147, or wait for the official Rogers update release.

Anyone know when that may happen?
Thanks for testing it. Can you please check the kb size of the pic you sent.
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Old 09-29-2008, 05:24 PM   #15
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i was able to send a 1600x1200 picture on Rogers .147 to Carsmovies today fine
however, it doesnt' come out as a 1600x1200 pic on his end. the MMS server will resize it so it fits within a 300kb allowance

I have no issues sending/receiving MMS on Rogers with my Bold on .147
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Old 09-29-2008, 06:36 PM   #16
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Quote:
Originally Posted by Treatz View Post
i was able to send a 1600x1200 picture on Rogers .147 to Carsmovies today fine
however, it doesnt' come out as a 1600x1200 pic on his end. the MMS server will resize it so it fits within a 300kb allowance

I have no issues sending/receiving MMS on Rogers with my Bold on .147
I just tried to send you one too and it didn't work. Btw, it's the device that needs to resize the pic prior to sending and not the network that does.
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