[Dan Miller]

Hi Guys, BB Newbie here...

I just got rid of my Q for the Storm...

So far, it's a Love/Hate thing...

One thing I can't figure out... On the home page, right below the time and date, is a little number 3 next to a filmstrip icon. Every phone I have ever owned used that as the icon for voicemail. But my voicemailbox is completely empty now. So is my email (on the device anyway) The iceon looke like this: O_O

Any thoughts?

Thanks in advance...

Dan

[noeffectx]

Ive got the same problem too. I tried hard resetting my BB but the voicemail notification didn't disappear. ohwell...maybe next time :D

[JSanders]

Wirelessly posted (8310; RammerJammer!)

Call your voicemail, delete any messages and leave yourself one.
Then call and and delete it.
While powered on, Pull the battery and reboot.

[Dan Miller]

Tried it. No go.

Could it be because I have subscribed to Visual Voicemail? That seems to be working properly...

[davidlleroy]

Is there anything in your visual voicemail that needs to be deleted?

[Dan Miller]

Nope... I wrote down every message last night and wiped the mailbox clean (over the phone). As I did it, the visual voicemail followed exactly. So now I have a completely empty mailbox, no saved messages or anything. Visual shows empty, but that little voicemail icon is still showing 3.

[lindros2]

are you sure it's voicemail? Not something like Blackberry Messenger messages? Or SMS/MMS?

[RadioDude]

voicemail now goes to your sms folder,if you combine them it will show up in messages.

[plakius]

did you try checking you "saved messages"

[Dan Miller]

Wirelessly posted

I saved all of my emails in my saved messages, to clear out my inbox. When I go there an mark them all unread, my email count goes up to 90, but the little O_O icon stays at 3. Now this is a challenge! I shall not sleep!

[dwessell]

I'm having the same issue.. I've pulled the battery, left myself VM.. No unread msgs.. And still the little note won't go away.

It happened like this.. I had VM in the box. I installed Visual VM, then listened to the VM via Visual VM.. Then Deleted it.. Visual VM shows that it has been deleted. But the normal notifcation won't go away.

dw

[Dan Miller]

I'm going to try to uninstall Viisual VM... Maybe it's the addition of the service at the Verizon end of things that is playing with this...

[Dan Miller]

That didn't work either. Help?

[jseah]

I am having a similar problem, but instead of the voice mail notification icon on the screen, the red notifier LED won't stop blinking. I had no voicemails in my mailbox when I installed and activated Visual Voicemail. I got a voicemail today and the icon popped up and the LED started blinking red. Checked the voicemail in the VVM program and then clicked on erase. No voicemails appear and then I exit out of the program. The notification icon disappeared, but the red LED keeps blinking. The only way to stop the LED from blinking is to do a battery pull.

I read that you can access the visual voicemail notification rules in the ringer profiles, but when I go in there, I don't see the "Other" category that the Visual Voicemail is supposed to be in.

I've tried deleting the application and reinstalling it. Still no go.

[Dan Miller]

FYI... I did the OS upgrade and so far, the problem hasn't returned. I didn't reinstall Visual Voicemail, but on the other hand, I haven't gotten any messages either.