[CD5love]

DM 4.7 installed, downloaded OS update from AT&T website and deleted the vendor.xml file. When I run the OS on my pc it installs perfectly fine. I connect the phone and run App Loader it goes to search for device software and says nothing could be found. WTH?!

I previously had DM 4.3 and I upgraded to 4.6 and then 4.7 (from BBs website) and still doesn't work. I check again to see if the vendor.xml file was lurking around and it isn't. What could be wrong?

The phone is an 8700G.

BTW I tried this:

3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

There is no loader.exe on my PC. I'm running VISTA

[cneyrey]

The vendor.xml is the only thing i can think of except if the version ur trying to put on is an older version>>
I have the same phone and the upgrade worked fine>mabye u deleted the file from the wrong folder

[lauratova]

I may be missing something, but something similar just happened to me.

I have an 8100 which I bought from T-mobile. Then I unlocked the phone and brought it with me to At & T. I got an email once I joined At and T that I could upgrade to 4.5. I thought that sounds cool, let me try it out. I followed all the instructions and the same thing was happening. The desktop manager software said I had 4.5, but when I plugged in my phone, it would not recognize that there was new software to load.

After speaking with 3 tech people both at At and T and RIM, the fourth tech person realized that because I had a tmobile phone, the at and t 4.5 would not work. I would have to wait for t-mobile to release a 4.5 for their phone.

Does that make sense to you guys? When is tmobile going to release a 4.5?

[Dubdub]

Doesn't make any difference which carrier put out the OS. They all come from RIM and are all just about the same. Deleting the vendor.xml file negates the differences.

[NJBlackBerry]

The "tech person" was flat out wrong.
All of our 8100s are running 4.5. All branded T-Mobile.

[PaulMdx]

Had almost exactly the same issue with my 8700G and finally found it was because of Vista. I ended up using my XP laptop, removing vendor.xml as specified, and it upgraded fine.

[Dennis_Lee]

WIPE->upgrade.

[joysyoggi]

Originally Posted by PaulMdx

Had almost exactly the same issue with my 8700G and finally found it was because of Vista. I ended up using my XP laptop, removing vendor.xml as specified, and it upgraded fine.

Oh, I am using vista and I just had a problem with the upgrade of my 8700. Should I change to another pc? But both me & my bf are using a vista.

[PaulMdx]

Originally Posted by joysyoggi

Oh, I am using vista and I just had a problem with the upgrade of my 8700. Should I change to another pc? But both me & my bf are using a vista.

Some people don't have a problem with Vista, so it may be worth continuing trying. Alternatively, if you have a friend/family member that has XP I'd try that.

[joysyoggi]

Originally Posted by PaulMdx

Some people don't have a problem with Vista, so it may be worth continuing trying. Alternatively, if you have a friend/family member that has XP I'd try that.

I'll see if my roomie has XP Thanks.