[lovesthebb3]

My backlight is staying on constantly. I tried to reset it several times and checked the settings. I have it set to turn off after 30 seconds. I tried changing this several times but nothing seems to be working. Any tips?

[daphne]

Did you do a battery pull with the device powered on? Leave the battery out for at least 30 seconds.

[Sh33bZ]

ok im having this same problem, it just started about 5 hours ago, the backlight remains on, no matter the settings (which are set right, infact i never changed them to become this way) and it is killing my battery life.

I just did as you suggested, and took out my batt for a while, but it still remains on. What do i do?

[sjhannah]

I just got my BB 8830 yesterday and from last night until this morning the backlight stayed on and it was driving me crazy. I realized that I had a program open (NASCAR Sprint Cup) and I had to go in and close it out. I suppose when a program is exited without closing it down it keeps the backlight on. This probably happens with the navigation app as well. Try closing out apps to get the backlight off.